Reviews of eHarmony

I would rate Eharmony in the negative territory because each time I have taken their ridiculously long questionaire I have been REJECTED! According to Eharmony, I am matchless! I prefer to take this as a compliment, an ode to the unique creature I have become. I did hear on NPR, however, that approximately 20% of their subscribers(??) have been rejected for being a little too unique for the American public.

Hi, I wrote a review below, signed "Steamed." I wanted to let new users know that I logged back on to eHarmony, and clicked on the RelyID logo again. This time, although it still said I was unable to be verified, it indicated that applicants could try two more times within 72 hours of the first try. So I entered my information again. This time, I was led to a User Agreement, and after that, a short quiz about my past. And I had no problem passing the verification process.

The RelyID process seems to have been refined since my first post. I don't want to spread untrue information, so wanted to update. Also, I went ahead and joined the site - I was very impressed with the quality and appropriateness of the matches I had received initially. And I'm already in communication with two amazingly nice men. Good Luck to everybody!

I had to post this as extra info for those who are trying this service.A few months ago I posted my experience which was one that I would not have wished on my worst enemy.I met someone who was an attorney and had ADD who talked too much and insulted the people in the restaurant we went too.To make it worse he called me on a whim from out of state to travel to see me without warning and then this happend.Ok so of course I dropped my membership then and there cause basically this jerk was a nutjob and long story short a fraud he was NEVER looking for a longterm relationship anyway.I complained majorly to Eharmony about this and told them to never ever send me an email. Low and behold about 3-4 months later I get this email saying to sign in and check my MATCHES???? WHAT????? I sign in and see they had me on the site as a supposed active member still seeking.One poor guy not even aware closed my match saying "We're just too different from different backgrounds".Well to me I think that's a bunch of crap anyway.But who am I to judge.So when I see this I write the longest email to Eharmony stating if they ever do this again a complaint will be filed with the FTC and the Attorney General's office.Haven't heard anything since.The point I'm making is that this service is junk and in my case I was cancelled and then recycled without my permission or knowledge.What a rip off,everytime I see the commercial I roll my eyes. Hope this was helpful to those out there considering this site. Long story short my personal life is much better now.

It was very difficult to get into the service, there was a continuous loop for log on name and password. There was an e-mail site to send problems and ask for help that was not possible to use, It kept saying "fatal error". When I finally found a number where I could actually speak with a representative, they were helpful, but I had to be assertive to make my concerns heard at times. They repeated that they were sorry, but they were having some computer difficulties. They talked me through setting up the account again and I was then able to get into the account. However, the next time I tried to enter the service the same events took place. I called to close the account and they were apologetic, they were having computer difficulties, and after checking with a supervisor, refunded my fee.

I just finished setting up an eHarmony profile . . . took the test, completed the introduction page, decided on "must have's" and "can't stands," uploaded my pictures, received matches. I saw a feature on my home page that allows ID verification, called RelyID. Thinking this would be a great way to reassure matches that I am really who I say I am, and that I am really the age I claim, I paid the $12.95 fee. After they took my payment, I was led to a page that simply asked for my name, address and phone number. Then they said sorry, my ID could not be verified!!

I am so steamed. I am real, I've lived at my home for ten years, I'm employed, have good credit. Why on earth would I pay for ID verification, if I am a fake? I just paid $12.95 for nothing. This makes me think that if I pay the high subscription rate, I will likely also get NOTHING.

Maybe I should be glad I found out before I paid anything more. Beware of this feature!

Been a member for 1 year now...200 matches...made it to open communication with JUST TWO MATCHES...The first one sent me a message to start open communication and then I never heard from her again, and the other I actually met on a date, realized there was no chemistry and that was it. The communication process is TOO SLOW and too many people just disappear. In one year I could only communicate with TWO MATCHES! 'Nuff said.

Karen, be aware that they will only give you 7 new matches a day at most!! Even after you've paid.

Non-paying members are limited to 10 matches total, but even as a nonpaying member you can close any match you're not interested in. Please be courteous and do that - you can cite "age difference is too great" from the list of reasons that they allow you to select from. I don't know why they gave you such a wide age range preference but you can easily change it.

If you are not interested in being matched further, you can turn off the ability to be matched in the future. If you really do walk away from your account, once you've got 10 matches who are themselves inactive, you should be at your limit and not be matched anyway... but again it is a courtesy to others if you turn yourself off.

OK, I'm a sucker for happy stories including all those you see on eharmony commercials. Silly me. I filled out that ridiculously long questionnaire (at least they no longer include questions that forced you to "choose one" even if absolutely nothing fit) and got 6 matches. Yes, 6. Must be because I am female, 48, and live in New Hampshire. Every "match" was much older than I -- one was in his 60s. I checked the age range that eharmony set for me and saw that it was 44 to 64. Hmmm ... would a 48-year-old man be given an age range of 44 to 64? I suspect not.

The hard part for me is, when people meet me in person they think I am in my early to mid-30s (good aging genes, apparently). Online, when I give my true age I am matched with men in their 60s. So I can meet men in person and by the time they get to know me my age isn't an issue (but given where I live there are few of them), or meet men online who are ready for retirement, or lie about my age online, get more reasonable matches, but start off deceiving them.

I don't mean to sound superficial, but geez!!

At least I did not lose any money. Now I am feeling sorry for the matches who asked for communication -- I have no way to tell them I am not a paying member so can't communicate with them.

eHarmony is fraudulent!!!! I found this out after my 3 mo membership expired when I continued to get matches. When I was a paying member I suspected that many of my matches were ones with expired memberships so I called customer service on a couple of occasions to confirm this. They assured me both times that they were all paying members. Obviously they were lying because they are matching me, a non-paying member by their records, with gullible, vulnerable, fragile ego paying members as was I in the recent past. Like a previous poster said, "their matching with members who have expired subscriptions is eharmony's dirtiest little secret". Please join me in telling all consumer sites and even the BBB about their fraudulent practices.

Try Match.com---at least you can see when the person last logged in.

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Reviewed By Mike Atlanta

Sex Male

Rating ****

Date June 26, 2007

Visit eHarmony Wow...those of you that are complaining because you don't like who they matched you with on eHarmony need to chill! Your expectations are out of wack! eHarmony does not create "people" it screens them for ones you match with based on certain criteria! They tell you their criteria and I have found that the matches I have met do in fact meet that criteria. Are they all beautiful? No! Are they all matches? No! How could they create that? Are they all on the same page morally, spiritually, ethically,and in terms of energy level....mine have been! eHarmony jus narrows the field so you have a better chance of actually having a great relationship when you meet someone that you have chemistry with! I guess if I was a liar and a thief I would not care who they match me with, but as a responsible, moral, ethical, high energy person I do not want to be matched with just anyone!

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What a special person you are. Such self worth.

eHarmony matches people based on superficialities which it's communications process and introductory information presentation reinforces.

I spent a great deal of time sincerely and genuinely answering the questions which generate the profile. I was not rewarded with a fulfilling experience. Here is a more in depth description of my experience I wrote some time ago.

http://www.edatereview.com/0003802permalink.aspx

They have apparently slightly reworked parts of the advice section. I can only assume some of it had to be in response to the strongly worded letters they received from me.