Reviews of eHarmony

JJ in Seattle: I'm so sorry for what you had to go through, and all others who have had a bad experience as well. To elaborate on my overall experience with eHarmony, first of all, a good 80% of the matches I rec'd (1500 over a ca. 9 month time period) were inactive people, meaning, they could not respond to my ice breakers, photo requests nor to my Fasttrack communication request. And that's what we paid for? Inactive profiles? GRRRRRR! The real annoying thing with these matches, is the fact that you have no clue if they are current paid subscribers. The only way you can verify anything, is by not viewing your matches and eventually the ones who do view your profile, will change the status from "Communicate" to the "1234 stage" status. After over a week, I still had only 1 or 2 view my profile. Those matches would then close me out if uninterested.

I've tried eharmony twice. Once two years ago for a couple months and last Dec to now. The first time I met someone I only dated for a couple weeks. She told me she had been separated from her ex for months. Turned out she was still seeing the guy while seeing me and confessed she was only doing the online thing to make him jealous. Very dangerous for me. This last time I received a lot more matches, over 500 in just a few months. Regrettably, only a handful were ones that I even wanted to communicate with. I met someone after six weeks, started dating, we liked each others company and seemed to click rather well. A dream come true, right? Wrong. After 3 months of dating she moved in with me and her problems started to show (can't manage life, BPD disorder, told me she was separated from ex husband for a year when if fact it was less than two months and at that time attempted suicide and was committed for a short period) the list went on as time went by. The relationship ended last month with her assaulting me and she now has three DV charges to face. And to top it all off a half hour after she was arrested and on the way to jail she made the allegation that I raped her to try to get out of going to jail. What a nightmare. I guess they see this thing a lot and knew she was lying. I guess I joined thinking I would be matched with someone "normal".

Great concept but poor execution. Overly complicated and pricey.

I was initially attracted to the fact that they match based on very exhaustive criteria. Some of the matches were interesting but stopped responding as soon as open communication was reached.

Price is too high for no reason but at least it weeds out people who are not seriously interested in dating and/or relationships.

Customer service responded quickly and politely to my questions but sometimes dodged the question entirely and responded with rhetoric that had nothing to do with the initial question.

The biggest disappointment about Eharmony for me is that when my paid subscription was coming to an end, I expected to receive an email notifying me of that matter and encouraging me to renew and perhaps a special offer like they had sent a few weeks prior. Instead of that, nothing ! I went to the site and found out my subscription had just ended. That's very poor marketing and shows just how much they really DON't care about their customers satisfaction.

I give it 2 stars because I still think the concept is very interesting and different from many other dating sites. It definitely needs to be worked out though.

Joined for 6 months--JOKE. Every match that was sent to me was either from another state or looked older than my 70 year old Dad. Don't want to sound shallow but not one man was remotely attractive, or was his profile remotely striking to me. If these matches they send out are so great--why don't they put thier picture in a commercial!!!!! Trust me, its a waste of hard earned cash. Put yourself on EVERY free site you can find--it evens out your odds. RATING:0 stars

I had no luck with eHarmony and the customer service is terrible. I finally had to contact my credit card company and deny the charges cause they wouldn't reply to my calls. I love Erotas Online. It has more features.

I was a paid member for several months, and after complaining about a certain issue, they were nice enough to extend my subscription for another month, BUT.....before that time expired, they closed my acct. without disclosing the reasons for such. I called, complained and finally was able to speak with the Customer Relations dept. and they still refused to tell me why they closed my acct. I did NOTHING against their terms and regulations and my conclusion was, since they had nothing to hold against me, there were no reasons for closing my acct. hence the reason they didn't disclose anything. What really angers me, they continue to keep my profile viewable to all. GRRR!

EHarmony sucks!

They don't even deserve 1 star.

The site itself isn't too bad but the price tag will give you stickershock. They also seem to have something against speaking to people in person for customer service. The people I did meet seemed no different than other sites - except that most seemed to expect an instant committed relationship after 2-3 'dates'. The big kicker for me, and the reason I will NEVER subscribe again - eHarmony sells your info to M2 Mediagroup, a magazine subscription service. You get 'free' subscriptions (no wonder eHarmony is so expensive) without notice and when you try to contact M2 Mediagroup, they're only available by email. I'm also wondering who else has my information.

I finally joined this summer when offered a very low-price three month menbership, which expires in a few days. I am not renewing. I am 60 and didn't know what to expect, but they have matched me with almost 900 men from all over the country. Some have been in my city or state. I have gotten to open communication with a couple of men, but most have closed me out quickly. I have good self-esteem and have a lot to offer, which has kept the "rejection" humorous rather than something that I take personally. That said, quanity does not equal quality. The majority of men sound sincere and some sound interesting, but distance is a big factor. The advertised "29 point matching system" seems to really mean that we with match you with a living, breathing man who might be 17 years older and live across the country and have no interests in common with you. The only good thing is that smoking is a deal-breaker for me, and all of my matches have been non-smoking (or at least say they are).

The question and answer format for initial communication is kind of stupid, and it takes a lot of limited back and forth questions to get to open communication. Many men don't have photos either. The whole process seems kind of artificial--it is almost like a backward way to get to know someone as it isn't until open communication that you really can get a feel for a person.

Bottom line, I haven't found anyone that I want to meet, and that is why I am not renewing. I would suggest that you watch for specials if you want to try EHarmony--they do get really cheap sometimes. Unless distance is a factor, you will probably have better luck if you live in a larger city. I know of a couple who met on EHarmony and married and are very happy, so it can happen.

You guys ripped me off. I Imagine how much money you make from people. I canceled the membership and you guys renewed my account without even telling me you guys owe me 1000. why would you give me the choice of choosing if I want one month or three membership etc. what goes around comes around. trust me honey GOD is BIG.

I have found the love of my life. Did I think it was possible to do such a thing on a computer... NO WAY! I just thought I would come on and check out what is so taboo in society. I too was a sceptic. One of the many I'm sure. I was not looking to find something serious, let alone someone I would ever end up meeting someone in person.

I never in a million years really though I would find a genuine person on the Internet. Not only did I make a new friend, I ended up find my best friend, lover, confidant and the one I could now never see myself without...

The only problem is, I didn't meet my love at yahoo personals, although I've tried it for about 1 year. My lover is met at a millionaire singles dating site - millionairecupid.com. It's really professional and great.