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Reviewed By
Kay
Canada
Sex
Female
Rating
*****
Date
December 29, 2009
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I registered with e-harmony a while ago, but never got the paying service. I was about to, but then I decided to do some research, and I just wanted to thank all you people who posted your honest experiences here. The overwhelming majority seems to be negative, so I have decided not to sign up with them. Thanks guys ! Your comments cost them a customer! He he. I know this will make some of you happy!
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Reviewed By
Mary Riley
Austin, Texas
Sex
Female
Rating
*****
Date
December 28, 2009
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E Harmony closed me out after being their customer for a mere two and a half months April 13 until July 1, 2009. They would not give me a reason but in their terms and conditions, they state they can close someone out for "any or no reason" without explanation. I have no ideal why they closed me out. I played by the rules even purchased a Rely ID which is a credit check. My attempts at getting them to give me a reason met up with litany of reasons, like misrepresenting my age, marital status or criminal record. None of these applies to me. The fact is that they as stated in the above sentence they can close someone out "for any or no reason" means that a customers does not necessarily violate any term or conditions. I think they closed me out because in spite of their claims that they can find someone compatible they were giving me few matches, also part of the reason they closed me was because they could not find someone for me in the area I live. In addition, I think my age had something to do with it. I had my 65 birthday in May. I would go days without a match. In addition, I argue with them about how to communicate with my matches. I wanted to send icebreakers, one of the reps suggested I send relationship questions. I think that their claim that their personality test match you up with someone is flawed. Many of the men they match up with were what I describe as YUPPIES or older YUPPIES. They did not seem to like someone like me who was more the girl next-door type. There were two men who seem to like me but one was secretive and the other was fanatic about doing physical things, like skiing, scuba diving, things I am not into. Nevertheless, those men were the only ones in two and half months who seemed interested in me. I am an educated person, I have a bachelor and I work for the state of Texas. Nevertheless, I just felt that these men were shallow. One of the problems with E Harmony matching systems is it does not take in account interests and chemistry. Toward the end, some of the men were not even looking at my profile. They were probably non-paying subscribers. Having said all this though I did not like being closed out without being told why and being given the opportunity to address whatever problem they were unhappy with me about. BE AWARE IF YOU BECOME A EHARMONY CUSTOMER THEY CAN CLOSED YOU OUT FOR "ANY OR NO REASON" WITHOUT DUE PROCESS. This is something they do not tell when they are bending over backwards to get you as a customer. I filed a complaint with the Better Business Bureau and I am going to write as many reviews as I can on them. I also have talked with University of Houston Consumer Law Center. I mentioned the fact that their marketing company sent a statement from Dr. Warren stating, " Everyone in EHarmony shares my commitment to your success." They thought that might amount to puffery but it might be hard to prove. If you look at their terms and read all of them, they contradict any hype or puffery their marketing company comes up with. Here is the wording about compatibility "You understand that the Company makes no guarantees, either express or implied, regarding your ultimate compatibility with individuals you meet through the Service" Yet compatibility is the very thing they seem to be their number one selling point.
I feel that two and half month was not long for me to get a fair chance. However, I do not want to be re-instated. Perhaps I called their service reps too much. However, I trusted them to advise me in way that should have been to my benefit. I would advise anyone to not call the reps for advice, stay under the radar and listen to your own instincts. This company in view is probably going to become more and more selective about who they have aboard.
I think that their customers who find someone probably would have anyway, with someother dating system or on their own. I did get a prorated refund which amounts in my view to "conscience payment." This is interesting since they maintain if you violate a term or condition you will not be re-funded. Which again saids to me that I did not violate anything. It maybe that they back off some of this with some of the publicity they are getting. However, when I was there they terminated some of my matches. eHarmony is a strange cold cooperation. All of can say is READ THEIR TERMS AND CONDITIONS READ ALL OF IT. In the future if I deal with another dating organization I am going to research and read their fine small print. Again, eHarmony is a strange cold cooperation. Mary Riley
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Reviewed By
Bia
Fresno, CA
Sex
Female
Rating
*****
Date
December 28, 2009
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oops...forgot to add #7, and this one is critical.
7) You CANNOT remove your profile from Eharmony's database. You can terminate your membership, but they basically own your profile and photos. I argued this critical tidbit, that's not disclosed in their fine print, with their customer service rep. She could only respond with telling me over and over how profiles cannot be deleted from their database, and emailing me a complaint form.
Gotta say I've gotten many chuckles from reading Eharmony reviews here. And for those few success stories posted here, God bless ya! And one response stands out clearly, the gal (who's name escapes me) who claims that positive like-minded people attract the same type (she's also the one inundated with dates from Eharmony) sorry, that generalization doesn't hold water in my common sense pool. I see many intelligent people here who had bad experiences with Eharmony and I don't attribute that to being negative minded in saying so.
Also, some of you folks need to give us plus sized gals a break. I'm a 50 y.o., latina, who's quite attractive for her age. Jet black hair (naturally), olive complexion, and full lips. Okay okay, the hips and extra lbs may not be someones cup of tea, but there are many men who gladly embrace the extra poundage. ;)
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Reviewed By
Bia
Fresno, CA
Sex
Female
Rating
*****
Date
December 28, 2009
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DON'T WASTE YOUR TIME OR MONEY ON eHARMONY! How dissappointed am I with this site, hmmm....let me count the ways.
1) Way too expensive
2) The matching system sucks; matches are people most would not select themselves.
3) Creating a profile is free; viewing match photos requires a paid membership.
4) You receive more matches as a non-paying member to entice you to subscribe. Once you subscribe, a reduced number of matches is sent to you.
5) Customer service technicians give standard responses to just about any problem so you basically get blah blah blah as the standard reply.
6) Over priced and not worth the value.
Eharnmony runs the same old advertisements using the same couples in their ads. Oh, I did see one or two new couples in their video ad and saw one interracial couple in their commerical. Wow aren't they diverse in their matching...lol. How can a site with memberships in the millions continue to promote themselves by running the same ads? Where are these hundreds of Eharmony couples who marry daily? For what you pay in membership, certainly they can produce fresher advertisements and hopefully deliver on the propaganda the site promotes. Sadly, I was one of the suckers taken in by this site, was a returning member thinking my luck would improve. Nope, nada..nothing. In my opinion, Eharmony is not worth the money and is more hype than anything else. I recommend this site to no one!
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Reviewed By
M
Ohio
Sex
Female
Rating
*****
Date
December 27, 2009
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I've been on a couple of dating sites and I have to say that eHarmony is the biggest pain, but for some bizarre reason it always draws me back. Perhaps it's the security and privacy of it--I've never liked the idea of floating around on the internets a la Match and Yahoo. So eHarmony's relative privacy is the one good thing about it.
Everything else is negative. The matching system is BS. I'm not quite sure what these 29 dimensions of compatibility include, but they don't seem to include education or occupation or age or anything that might facilitate common interests or shared values. As a childless 30-year-old woman in the final stages of earning a PhD, I was constantly getting matched with guys who were in their 40s and who had never finished or attended college, or who had several children. I got a lot of truck drivers, police officers, and nurse's aids. Don't get me wrong--I have nothing against people who do these professions--but I thought the goal was compatibility. I'm in the process of writing a book and teaching a college class; I just don't have a lot to discuss with an HVAC guy. I'm not demanding that eHarmony match me with someone who is just like me, but shouldn't education level be a dimension of compatibility?
EHarmony has these sexist underpinnings, probably due to the fact that its founder is some right-wing nutjob. For instance, at 30 I was almost never matched with anyone younger than I was. I was matched with more 43-year-olds than I was 28-year-olds. When I asked eHarmony about this, I was told that older men and younger women are better together. Yeah right. Why would I have more in common with a guy some 13 or 15 years older than I am than a guy two years younger? Bizarre. In addition, there's the children thing. EHarmony doesn't allow you to exclude members who have children--only to specify that you don't prefer members who have children under 18 living in their home. Since women are usually the primary caretakers of children, that stipulation allows men to exclude mothers from their search, but most men with children skate by under the radar.
Then there's the communication process itself--ridiculous. Arduous and boring. I have to say that it does indeed allow you to weed out the weirdos. I constantly got asked how I felt about premarital sex. In the must-haves-can't-stands section, I often got matched with guys who had stuff about sex--saying that they "must have" someone who is sexually knowledgeable, or they "can't stand" someone who is sexually frigid or something. Hey, I'm not against sex, but I think that all of that stuff is a total TMI. After all, you wouldn't walk up to someone in a park and say, "By the way, I MUST HAVE someone who will help me explore my sexual needs with passion and understanding!" Yeah, way to make an impression.
The site also features these weird advice articles. They are mostly directed at women and very sexist and patronizing. They tell you how to dress to make a good impression, how not to drive your man away by being too demanding, and how to keep him interested. The tone is very condescending, and the message is clear: You must make yourself as compliant and submissive as possible so your man doesn't walk out on you. And if you don't have a man, it's obviously your fault; you simply need to make a better first impression and stand up straight.
I have just turned 31, so I'm sure that if I go back to eHarmony I'll be getting matched with 50-year-olds.
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Reviewed By
Sean
upstate new york
Sex
Male
Rating
*****
Date
December 27, 2009
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in my limited time on the site several unpleasant things kept plaguing me 1 my email in box was constantly filled with messages that were pretty meaning less 2,I wasn't permitted to see who was trying to contact me 3 the cost!!! I wasn't about to fork over any money without at least getting a peak of some body. 4 the free weekend trial didn't work for me constant technical issues prevented it I truthfully cant tell you if this site would work or not without money, so i cant give it a good review
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Reviewed By
Meghan
Canada
Sex
Female
Rating
*****
Date
December 27, 2009
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I think that eHarmony is a wonderful site! I had a three month membership, and ended up meeting my current boyfriend within the first two weeks of being on the site. I made it to the communication stage with 5 professional men, all of whom I had a lot in common with. I think the screening process is wonderful, it really helps meet people who have similiar life priorities.
The site cannot date for you, you have to do that yourself. I find that there is a lot of negativity on the internet about eHarmony, and I am glad that I ignored it. I have met other people who have had success with the site as well. I sometimes wonder if the people who rant against the site have unreasonable expectations about who they should be matched up with. You attract what you are, so if you are a wonderful person, you are more likely to be matched up with another great person.
I feel that the site was well worth the money, and I would recommend it to anyone who is looking to enter a serious relationship.
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Reviewed By
Al Zifel
Madison, WI
Sex
Male
Rating
*****
Date
December 25, 2009
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I'm just curious why all the people in the tv ads are Jewish. No blacks, Hispanics, Asian, or WASPS. Also, why do they keep using that horse faced woman with the thunder thighs, you know, the boutique owner? Must be that over saccharine right winger who owns the service daughter.
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Reviewed By
Chris
South bay CA
Sex
Male
Rating
*****
Date
December 24, 2009
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Wow and here I thought that eHarmony was the best thing. I Guess its just a ploy by corporate america again :p Ladies I'm really sorry for all those jerks out there I hope you all have better luck!! Email me if you wanna talk about anything football_player777@yahoo.com
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Reviewed By
Lennie
Florida
Sex
Female
Rating
*****
Date
December 23, 2009
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I had 1 date from EH - and it was the worst exp of my life. I went on to spend yet another wasted 60 a mo to meet NO ONE EHarnony blows- BIG TIME. They trap people into buying a membership- thinking they will actually meet someone- I am here to tell you - FORGET IT- GO TO A BAR BETTER CHANCES....
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