Reviews of eHarmony

I would not give even 1 star for this service. I am 33 y.o. beautiful women and I did not expect such a quiet dating time. I've been using this service for almost one month and I am telling you, it is a waste of time. I paid for 3 month and eH refused to give me refund when I asked my money back. I am very much disappointed in this very well advertised dating website. Please stay away from such a fraud.

My complaint is their terrible customer servicel and nasty obtuse way of dealing with their customers. As far as I could tell the matches they sent me were fine (although most were out of town) in the right age group, fit, with similar education levels (I have a graduate degree). However, I cannot validate this because before I could meet any guys that showed interest they cut my account off without saying why (they also kept my 6 month payment). After waiting on hold for almost an hour I got a customer service rep that coyly told me she would have to "talk to the president" she would not tell me what was wrong or give me any other information. I then sent them a email telling them to refund my money or tell me what the problem was. Another coy e-mail hinting that I was not divorced and trying to pull a fast one. I told them I had been divorced for a number of years and provided them with more information (name of my ex). Well not to go on too long but they sent me another message that said sorry but we cannot verify that you are divorced and they still kept my money! Bottom line, the county records department made a typo in the public records and misspelled my name(which i found out by providing them with the name of my ex); this error was then fixed. I sent them this information along with the case number and have not heard from them since. I feel bad for the guys I was communicating with (because they might think I was blowing them off) and wonder if this is the explanation for some of the lack of communication in some cases-also why folk have been dropped without explanation who might not be as persistant at trying to get and answer.
Whileit great that they seem to check up on stuff this could have all been resolved quickly and pleasantly if they had been clear what the problem was from the first and given me a chance to check it out. Now it is clear to me that they really don't care, they just want your charge card and any excuse to keep your money.

I'm sorry but some people need to do their homework. Read the terms and condintions. Give credit where credit is due and be smart people. You can claim all you want but you need to seriously read you terms and condintion, its printable!

This company defrauds consumers by misrepresenting "matches" (which are also anything but matches), by pretending they're available matches when they're really not even subscribing members. (They may have subscribed for a free weekend deal months ago). In my experience I was suspended, (because I changed my associated credit card number and forgot to tell them). After that I got lots of e-mails in my in-box telling me matches "really wanted to communicate with me." I was naive enough to renew. Since then I have received a maximum of 2 matches per week, all of whom have been more like my worst nightmare, rather than a match.

Although I fit and well educated, and well traveled, my matches have generally been people living outside the area I chose in my profile, and worse , people who are welders, etc. and who have never been outside of their home state! , They were also either fat or super shallow. I am now concerned that my credit card will be billed again when this loser subscription runs out (in a month). I have tried to call the "customer service" number only to be told that there we "long wait times"...I can only imagine. I have not been able to find a valide email through which I can communicate with this fraudulent criminal organization.

I have written to the Attorney General's office and even contacted my state senator to get some kind of investigation going on Neil Warren and his outfit.

I've worked with a colleague who is going back to school in psychology. Her study involves internet dating services. She was impressed by e-harmony's mission statement at first, but after talking to me, she is working on litigation aimed at stopping these criminals from robbing any more people.

I've also e-mailed "date-line, etc" to see if they can expose this criminal fraud..pretending matches when in fact they're not. This is FRAUD!

Right now I'm trying to get through to their "customer service" line to make sure my credit card is not billed again ...EVEN THOUGH THEY ASSURED ME IT WOULDN'T BE?! Of course, I can't get through. (If you need to give your credit card # to a rep, you can get through right away!

I'd be up for providing info for a class action 'Fraud" suit. If up for it, please respond to blog.

This was a total waste of time and money. The only reason I give eHarmony even 1 star is that I collected enough horror stories to write a book!

Unless you're hooked up to a lie detector, the lengthy questionnaire means nothing. Going through the entire "getting to know you" process gives one a false sense of security. By the time you're able to talk on the phone you're ready to hop on a plane to Vegas.

My 203 matches lived as far away as Guam, although I specified that I wanted to meet someone within a couple of hundred miles from my home. A little distance can be exciting, but Guam??

The ones I did meet were either: shorter than advertised, alcoholics, had posted very old photos, were actually attracted to younger women and just trying me out, or were on various heart and blood pressure medications.

With eHarmony it's all about the marketing. Even a mediocre product will do well with good marketing. However, I think any free dating service can yield the same results.

One star was the lowest rating available. eHarmony doesn't even deserve that. I highly doubt they match you using any criteria. I got the feeling they just match you with whoever is available in your area. I was mostly matched with old men that were 15 to 20 years older than I am. The matches that were my age were truck drivers and construction workers (I have an advanced degree). Yuk.

Someone with a knowledge of litigation should sue e-harmony! Anyone considering paying a membership fee should be aware that the 'matches' they receive, in many cases, have not signed up and cannot be contacted. They may have had a free trial. But you as a member will not know this and are encouraged to send them communication that they never receive and you will never get a response and not know why! No message to say 'sorry, but this match has not yet completed their membership'
Completely false advertising!!!

eHarmony is, hands down, the absolute worst dating website out there of which I am aware. Go throw away a few hundred dollars gambling in Las Vegas this weekend. Seriously. You've got a much better chance of profiting off of your investment there than at eHarmony.

First of all, the only reason they are suspected to be so much better than other dating websites is because of the tediously long questionair they require in order to create your account. It is supposed that by asking all of these questions their system can automatically pair you up with that perfect someone. As a certified psychologist I am telling you this is absolutely ridiculous. It's nothing but a marketing ploy. Sure, it'll suggest matches for you that are like you and share similar values and interests, but really all that is necessary for attraction sometimes is basic chemistry. There are plenty of people you may find yourself attracted to who eHarmony's matching system will NEVER pair you with because the whole process is overly scientific.

Second, as far as I am aware, unlike other dating websites there is no way to browse users on eHarmony so that you may find potential matches yourself. You must simply rely on the handful of matches eHarmony's system chooses to deliver to you. That, alone, makes the price (which is already higher than other dating websites) absolutely beyond anything reasonable.

Third, and this is where it really gets ridiculous. So you finally finish filling out this lengthy questionair and eHarmony delivers you with a handful of matches (that is assuming, of course, that they will deliver you with any matches at all -- if you're too unique you'll receive none. They openly admit this happens to about 1 in 5 people. Quite encouraging!). You can browse the profiles of these matches to find some general information about them, but not only can you not contact another person without upgrading to a paid subscription (which is common with dating sites, not just eHarmony), but get this ... you cannot even view the photos of your potential matches without coughing up at least $45. That's right. Other dating websites at least allow you to see photos. But on eHarmony if you want to know what your matches look like, you've got to throw in a hefty fee before you can see the photos.

So imagine this scenario. You sign up, spend an hour answering questions, and get maybe 8 matches delivered to you. You want to know more so you pay $45 to look at someone's face (they advertise that you can pay $24 a month, but that's really a one-time fee of 12 months at $24 a month, so in other words $288). Upon paying you can now (I'm guessing) see what your matches look like and contact them. There's just one problem. Let's assume you don't find any of your matches attractive. What now? Thanks for playing!

Don't waste your time or money. You're not paying for a service at eHarmony.com You're gambling.

I like the feeling that I have some choices. I answered questions and put a kind of sloppy pic of myself on and enjoy "shopping" the profiles sent. It makes me feel good to know that there are others out there like me. The old guys bothered me a bit but I get old guys doing the same in real life. Thanks to all that have written reviews, I did not realize that some of the matches were not even participating members (that is hoax-y). I think being too desperate or "goal oriented" is not a good idea when dealing with human beings. Relationships require some complicated sorting, no computer instructions can measure the "spirit" of a person, and thank God for that. The physical characteristics can be eliminated though. If physical characteristics are primary for your choices your relationships may not last, people's physical characteristics change. The stuff inside can change but that requires great effort. One thing I would change is the ice breaker. I often have a first response to a profile like Wow or that is funny but am unable to communicate this to the other person. My "goal" in joining e-harmony was just to 'get out there" and start looking, thinking about dating again...it is working for me. I would not want to meet a stranger for dinner without alot of screening.

Beware - if you have any kind of low esteem before you try to join this site you will be positively suicidal when you have finished filling in the form!!!!

Recovering from a relationship break up that has been very painful I decided to try e-harmony. I spent the best part of an hour answering the questions (to which "there are no wrong answers").

Well apparently there are wrong answers because after completing the last one I got a full screen message saying I was not suitable for the website.. that because of my answers they could not find a match for me...

Out of the hundreds of matches they promise they have I was obviously not good enough for any of them.. How cruel.. how disgusting.

I repeat.. beware.. you may find you feel worse after you try to join than you did before!