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Reviews of eHarmony


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Reviewed By
Leah C.
West Virgina

Sex
Female

Rating
*****

Date
February 26, 2010

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BEWARE of E-harmony. It is a total and complete rip off. You are forced to sign up for three months "with a money back guarantee" if you are not satisfied. What they don't tell you is you have to call them within THREE, yes folks, THREE days after you sign up to get any money back at all...after those three days you are screwed.

I was set up with very few matches and most of those I was set up with were two to three hundred miles away from me!!! They either didn't view the profile at all (meaning they matched me with inactive members just to show matches), their profile was full of one word descriptions that said nothing or they were completely and utterly weird. The customer care rep said that he wished they had a "weird fiter" REALLY???????

So, I am out a hundred bucks, met no one, barely had my profile viewed and any pics I requested from guys who said they had one but waited I never got. I got communication from two guys in two months...because I ONLY got a total of FOUR matches...this is pathetic. If this is Christian, to steal my money, lie about matching me up with real people and leave me with nothing then I want to be buddhist. THIS SITE IS PURE CRAP!!!

I WOULD HAVE RATED NEGATIVE STARS IF THIS SITE WOULD HAVE LET ME.

Reviewed By
Deshawn
Atlanta

Sex
Female

Rating
*****

Date
February 26, 2010

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After reading most of these reviews, I had to log on and write to defend eharmony against the untruthful bashing on this site. Most of the complaints that you people are giving are NOT eharmony's fault. "My matches were too fat, ugly, smelly, stupid, etc, etc!" Oh please! It's not eharmony's job to match you with people that you find physically attractive! Their claim is to match you on personality, likes and dislikes, etc. How are they supposed to determine who you personally will find attractive? I have honestly never seen a bunch of more shallow people in my life! Some of the statements that I have read are as follows: "I have an advanced degree and they matched me with a construction worker! Yuk!" or "I am attractive and skinny and I was matched with nothing but ugly fat people!" News flash: just because you think that you're attractive doesn't mean that the whole world does and your "advanced" degree doesn't make you any better than anyone else. Given the number of glaring spelling mistakes in several of these rants, it's clear that these "advanced" degrees aren't in anything having to do with writing or grammar. Get over yourself! And as far as eharmony ripping you off, that could be further from the truth! If you sign up for a one year membership, it doesn't matter if you chose to pay via the three installment plan. You still signed up for one year! You can't decide after three months that you don't like the service and then whine because they won't give you a refund. That's like buying a loaf of bread and deciding halfway through eating it that you want your money back for the rest of it because you didn't like it. If you only wanted to pay for three months then you should have only signed up for a three month subscription! It doesn't take someone with an "advanced" degree like many of you claim to have to figure that out. Concerning the auto renewal of subscriptions: they absolutely specified that this would happen before you ever clicked the button to submit your payment. Your failure to read what was printed right on the page in front of you (and not in super small mice print either) is no one's fault but yours! If I am about to fork over my money, please believe that I'm going to read every condition that is listed before I do so. Most of you didn't. Your loss! The only legitimate argument that I have seen on this board is that many of your matches seem to be non-paying members. I agree that it makes your match pool seem more dense when your list includes people who have just completed the personality profile but have yet to pay for a subscription. Eharmony should probably allow paid members the choice of opting out of being matched with non-paying members. This would allow a more realistic view of true matches. Other than that, you can't expect them to do much else. When you choose to meet people on line, you run the risk of meeting someone who doesn't look like your ideal or who lied about some of their particulars. Deal with it. We all know that women tend to lie about their weight and men tend to exaggerate their height. It's human nature. Are you REALLY mad if you agree to go out with a guy who claims in his profile to be 5'11" yet is only 5'9" in person? And another thing: if someone"s age is listed as 30, yet the only pic that they have posted is that standard senior high school yearbook photo with the black tux or dress (we all know the one), you should be a little suspicious. If you can't figure out that the posting of a 12 year old picture probably means that they aren't willing to show you a recent one for some reason, then you deserve to have to sit through a date with someone who looks nothing like their pic!

In conclusion, stop blaming eharmony or any other online dating site for you not being able to find a mate. Be smart, use common sense, and understand that Mr/Mrs Right isn't going to just fall out of the sky into your lap and declare their undying love for you. And before people start with the comebacks, no, I do not work for eharmony nor have I yet to meet the love of my life on the site. However, I completely understand what I signed up for and have no intention of blaming the site if my Prince Charming isn't found through them.

Reviewed By
Annie L
Dallas, TX

Sex
Female

Rating
*****

Date
February 25, 2010

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I joined over this past Christmas. The $59 fee was pretty pricey, but I figured I'd only do one month and if it didn't work, it didn't work. I got matched with my current boyfriend that day (before I had paid and got to see his pic and stuff). He actually ended up living in my apartment complex, so we tell people we met in the mailroom, not online. (Didn't want anyone to know about eharmony.)

It seems like there's a lot of bad press out here, but it can work out!

Reviewed By
FT
Toronto

Sex
Male

Rating
*****

Date
February 25, 2010

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eHarmony's Free Trial is useless

Don't be tempted by the free weekend trial unless you are real serious to be a paid member (which I advise against). By doing so you create an account which eHarmony then uses to match to the other paid members. The paid members will think that they have a chance of meeting someone when in fact most matches are not paid members, so nothing will happen. In my case, 75% of the matches don't even look at my profile, meaning that they are not active and don't even log into eHarmony. The other 25% (3-4 matches in one month) may not even be paid members. So the chance is zero!!!

Reviewed By
Alaina
Ohio

Sex
Female

Rating
*****

Date
February 24, 2010

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Beware the automatic renewal which renews your subscription 24 hours BEFORE your subscription expires. If you wait until the last day you will be charged and no refunds even if you cancel at 7 am.

I also got all of 5 local matches over a 3 month period. 3 rejected me. I met the other 2 and they were decent people but not quite what I hoped for.

Reviewed By
Paula
MS

Sex
Female

Rating
*****

Date
February 24, 2010

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Well many of the other reviews I have to say my experience with eHarmony is a very negative one. I was on two weeks got better matches from a less costly program and they were actually in my state. Most of my matches from eHarmony were not only anywhere from one to two states away but across oceans as well and I clearly stated within 50 miles from me.

Another catch to this eHarmony is that you can not cancel an account. You only stop the automatic renewal so what ever plan you choice they take that money and will not refund. Example - One year paid in three monthly payments they take the first year and stop your renew after the year even if you cancel within two weeks of signing up. Call customer service for assistance and all you get is over and over that only cancels automatic renewals you can not cancel an acount. What kind of company takes a years worth of service when someone only uses two weeks? There should be some kind of trial period according to the type of plan you choose.

In my opinion - there are better and cheaper service do not get roped into eHarmony. Your better off with Match.com they did the best at matching and asked constantly questions to keep your profile matches within the answers of those questions. Much better service.

Reviewed By
FT
Toronto

Sex
Male

Rating
*****

Date
February 23, 2010

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The Ineffectiveness of eHarmony as a Dating Tool
I subscribed to eHarmony for a month and during this period I collected and analyzed the matches sent to me. First, I rate the profile quality from 1 to 3; 1 being 'very simple': descriptions are in single words, such as 'swimming', 'family', etc.; 2 being 'simple': descriptions are in single sentence, such as 'I like good food', 'honesty is very important to me', etc. 3 being 'complete': descriptions are in sentences and paragraphs that give me a better idea of what the person is.
Statistics summary:
• There are 53 matches delivered of which 13 are local (I live in a city of 3 million people, and I include matches who are 100 miles away as local), which equals to 24.5%.
• Average profile rating is 1.7, meaning that most profiles don't tell me much about the match. Only 5 profiles (<10%) have a rating of 3.
• 26 (or 50%) of the profiles have photos attached.
• 24 (or 45%) of the matches have viewed my profile, meaning that 55% of the matches are 'dead leads'.
• 6 (or 11%) of the matches have acted, either 'communicating' or 'rejecting' me.
• The 13 local profiles have an average rating of 1.5, which is even lower than the overall average of 1.7.
• 5 (or 38%) of the local matches have photos, again it is lower than the overall average.
• 3-4 (or 23%-30%) have viewed my profile (taking into consideration of the anonymous views), meaning that at least 70% of the matches are 'dead leads'.
• Only 1 (7%) have acted (rejected).
Conclusions:
For the local profiles, only 3-4 matches have viewed my profile, and consider that most are not even subscribers, the chance of getting a local match is very slim.
Most profiles are so simple that they don't reveal the characters of the matches. It is worse than other dating site such as 'match.com' or 'lavalife'. It is questionable that eHarmony can use the overly simple profiles to generate the matches based on its proclaimed 29 dimensions. The idea that eHarmony can deliver more compatible matches is therefore false.
• eHarmony determines how many matches it will send you. I have no control over. This is again much more inferior than the other dating sites. In my case, I got only 3-4 real local matches (including non-subscribers) in one month's time and may be zero real match. Very disappointing indeed.

Reviewed By
G
Maryland

Sex
Male

Rating
*****

Date
February 22, 2010

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I signed up for E-Harmony's free communication weekend recently and have received a plethora of possible matches. However I haven't officially subscribed yet because quite frankly, the one month subscription price is too expensive for what the site offers. It's not that I'm cheap, but my "common sense" tells me that it'd be foolish to sign up for a 3 month subscription until I knew it'd be worth it after a one month trial... which goes back to paying 59.95 for one month on a what is relatively nothing more than a dating site is just too damn expensive. With all the questions you have to answer and the essays you have to write, they should be paying YOU for all that work! LOL!

My main problem with E-Harmony is that there is no way of knowing whether the matches I received are "PAID" members who are active or if they were just there for the weekend and can't respond after I sign up. There seems to be no quality control on a alleged member's recent activity, so you really don't know if your matches are "current" members or blasts from the past who may have disappeared from the site months or years ago. Also, I noticed that the photo I posted was viewable to all when I "thought" it was viewable only after I gave permission. Maybe that's why I'm getting so many communication requests from women who I can't see, but who can see me. One instance I found hilarious was that one woman closed communication with me and I hadn't even sent any shred of interest, just read her profile... which was filled with misspelled words as she tried to come across as erudite. So whoever you are... thanks for closing me out "Einstein". LOL!!

But I must admit, the questionnaire was fun to fill out and although it didn't tell me anything I didnt already know about myself, I found the end result of their analysis to be fairly accurate. Now, I've read a lot of negative posts here trashing E-Harmony, but I gotta tell you, while some may be vaild, it's easy to see that others are from narcissistic. frustrated people who are natural born obfuscators that would complain and blame if they were in a room of 100 members of the opposite sex where 99 of them were good people and only 1 person was a loser. Face it, some people are destined to complain and blame others for their shortcomings for the rest of their lives and a site like E-Harmony gives them the fodder to justifiably do that without ANY introspection.

But I regress... I am still thinking about signing up on E-Harmony but anything could happen before then because I do meet women when I'm out and about all the time because not only do I work in the legal field, I'm also an artist and a socio-political activist. I do meet interesting women from time to time, but I haven't felt that "vibe" from any of them for years now... which is why I decided to give E-Harmony a try. And if I do, I'll be back to honestly and OBJECTIVELY post my experience. The best to all.

Reviewed By
anonymous
united states

Sex
Male

Rating
*****

Date
February 21, 2010

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I used eHarmony for a grand total of two days. Way too much hand-holding, though I suppose I didn't spend enough time on the site to let that work for me. There was practically no customization allowed; the profiles are completely canned.

Again, this might work really well for those that are serious about online dating, but for those that are not, it is hardly a justification of being out several dollars a month (which is collected lump sum at registration too). I got my refund pretty easily, though. Took one call to customer service and the explanation I just posted here.

Reviewed By
TLGmz
southern California

Sex
Female

Rating
*****

Date
February 21, 2010

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I cannot stress being TOTALLY truthful with your answers. I think some of the issues many people face is they meet people who did not answer the questions truthful or and not totally truthful with the people they are paired with.
I was matched with my husband by e-harmony 6 years ago.
He and I are human. So remember faults are NORMAL. You and I have them. He had waited for months on the site to find me.
He waded thru the sea of women who were not truthful. I had a few matches but my husband REALLY stood out. And I really stood out to him. It took me one month. Which amazed me! I began with the attitude of i'd like to meet some nice people and have a few nice dinners and good conversation. I was not looking to remarry it just happened and I was thrilled. I just wish I could have found him 12 years ago! BUT I would not have been the person I am today!
I was totally honest with him and he with me.
All of the creative things I mentioned in my profile were and are totally true. AND he loves it all !
PLEASE remember this is a process (not overnight) and when the time is right and you and the other person is totally truthful. YOU CAN FIND THE RIGHT PERSON!
Several other friends of mine were paired with their husbands thru e-harmony! So believe me TRUTH and e-harmony can help you!


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