Reviews of eHarmony

I see that alot of people give bad reviews. Well I guess i can atleast leave a great one. I was a member for a year, and even though i did not meet the love of my life, i wouldnt give any of the blame to the site. Yes there are alot of bogus profiles and inactive profiles but, this is online dating people. Its going to happen. I had a decent amount of dates out of the site, and some of those men are still fabulous friends of mine. i think eharmony has a great agenda in mind, just dont fret over the petty stuff, be persistent, and im sure you can find someone!!

The site is way too expensive. The selections are poor and to get to an open communication is pretty much an act of God. Response time between the questionaires are take too long. Basically I cannot find anything good about this site.
I just could not get anyone to respond. My profile was correctly filled out with tons of pictures. I am very fit, educated, employed and young looking with all of my hair and teeth and still it wasn't enough.
This site does the picking for you, unlike other sites where you can browse. I felt, after seeing what the site has selected for me, like Ellis Island..." Give me your weak, overweight and unemployed POS. Give me your old, tired and worthless women who cannot stand on their own and let me waste my time, energy and money to give her the self confidence, employment, drive and body to pursue other interest and to make it in life".
I am led to believe that women on dating site do not want a man that is in control of his own life.
Dating sites do not work. Atleast for me.

One star is way to good for them. After reading many of these posts I have to agree with most of you that eHarmony is a rip off. I don't drink or smoke but if I choose not to be matched with drinkers then I get no matches. I don't have kids and don't want them but if I choose not to be matched with anyone that hase no kids or kids under 18 I get no matches. They say to change my match criteria to include drinkers and women with little kids then I would get more matches. The fact they would all be wrong for me doesn't seem to make any difference to them. How does anyone bennifit from getting a bunch of incompatible matches? Makes their bottom line look good I guess. I've had about 1,000 matches since I joined and not one has ever gotten to open communication. Many people see body type and exercise habits to be very important to make someone a good match so why isn't there anywhere in EH where we can go and stipulate that? EH is a joke right from the start. Match.com at least lets you pick who you want to communicate with. EH is nothing more than an expensive form of blind dating, we all have horror stories about some of those I'll bet.

Actually, 1 star is FAR greater than eharmony deserves!!! I subscribed for a few months and continued getting profiles that were not even remotely a match!!! Some profiles had subscriptions that were expired (of course, if they were a good match logic dictates that eharmony could have sent their profile long before their subscription expired!!!). Complaints did nothing and they never corrected a single thing. Their solution was that I should change my criterion (I could not understand why I should "settle" for something less than a close match since their entire focus is on matching people whose values, interests, and compatibility are CLOSE).
I don't drink and someone who drinks frequently is not a close match. I don't smoke and don't want someone who does. I maintain a regular exercise program including running at least 3 miles daily and I regularly enter various charity races such as 5K, 10K, and 1/2 marathons, so someone who is obese and does not exercise at all would not be any kind of a match. I am Christian and my beliefs would not match with an agnostic, athiest, budhist, or moslem.
Hard to believe not one person anywhere is even remotely close to what I am searching for...of course it seems that eharmony is only searching for money not real efforts in matching couples. Their own numbers don't speak much confidence, either...if correct and 15,000 new members join daily & if their claim of matching 200 daily is correct isn't that under 1%??? Those are terrible odds...better chances of just meeting someone compatible randomly on the street, would be my guess!!!
Texas is a big state, but eharmony hardly ever sent a profile from anywhere but other states. I THINK THEIR ENTIRE OPERATION IS A JOKE DESIGNED NOT TO MATCH PROFILES, BUT TO ACTUALLY PROLONG SUBSCRIPTIONS AND CONTINUE TAKING PEOPLE'S MONEY!!!

I have been waiting for a reply from ONE match. And today I tried to sign on, and I CAN"T!!! WHAt a Bummer.
I won't recommend this sight. Most of the people were way to far away from me, or they weren't a match at all. And I was upset when the advisors told me I should change the drinking to prefer"once a week" that way I could get more matches. If I wanted to date a drinker I would go to the local bar.
Also the auto renew is a joke, I have tried to cancel my account, and I cannot until the 3 month time is up. That way they get their money, and I don't get a date....What a rip off!!

Are they still in business?

Why would eharmony...shut down their website without notifying their members?

Have been redirected all day!

Seems site maintenance could be done at night.

Poor communication for a site that is based on communication!

I can't even log in on eHarmony. I actually talked to their customer service on a 800 number. The rep said everyone is having this problem today (5/25/10). Then they had the nerve to send me a customer satisfaction survey at my e-mail address. The hoot is, if I try to take the survey it won't come up--it's inaccessible.

I agree with Renee. I have just joined. I wish I would have read through this more. Now the site is down and I don't know when I'll even here from them again. We won't answer one 800 number. My bank gave me another and they said they were too busy and I should call back later. When I have been able to email them about the matches I get the same run around as everyone else. I had to expand my search to over 120 miles to get more matches. (Imagine that gas bill even if it does work out) Again though no one responds. There is not anyone (5 people) in my area and I live in the most populated part of NC. What does that tell you? I even told them I'm not bragging but when I put up my photo on other sites. I get a bunch of hits. (so I'm just saying I'm not a fat dog) But here they say they "match you" with people that are most compatible with you but yet no one responds if they can even see my picture. There's something too weird here. I'm going to the bank to get my money back.

Don't sign up for eharmony. I signed up several months ago for a six-month run, and I've been nothing but disappointed by the fact that my matches are all 1) inactive 2) too far away and 3) much older than I am.

In the past several weeks, I've stopped getting any matches at all.

After being billed for a third time yesterday, I finally emailed them and told them I wanted my money back because their service is so inadequate--too many inactive, empty profiles (no pics, one-word bios--all the hallmarks of a "free weekend" tourist), and no one within my area. They told me I need to do more "flexible matching"--and that my matches ARE active members (BS--active doesn't mean paying). Then they turned around and dumped about ten new matches on me, all of them living at least six states away!

I live in a metropolitan area of 2 million people. I can't believe that there isn't a single eligible guy who fits my (very basic) criteria.

What else sucks about eharmony? You can't specify whether or not your matches have kids. I can't stand children, but the most I can do is set my criteria to exclude guys who have children under 18 "living in the home." What the hell is with this? It's the most bizarre thing I've ever heard. It's as though a child living in his "mother's home" doesn't exist or something, or that once a child turns eighteen he or she no longer counts. "Oh, I don't mind the fact that he has kids--because they don't live in the home and/or are over eighteen." Huh? Does that mean they don't count as real children?

Moreover, since women are the primary caretakers of small children, this policy unfairly penalizes them. While they have to "own up" to their status as mothers, absentee fathers just get to skate under the radar. You can be corresponding with a guy for weeks without knowing that he has five kids--because they all live elsewhere.

And what's with all the way-older men? Well, apparently eharmony's "research team" has decided that younger women and older men are "more compatible." Right. So, bottom line: if you're looking for an out-of-state guy 10+ years older than you are with a scad of children not living in the home--then this is the useless, right-wing Christian site you should join.

I would rather give eHarmony no stars. That is how unhappy I am with them. I have had very few matches and have kept my options as broad as I felt necessary for what I wanted. I began getting people who lived in other states and people who absolutely did not fit what I wanted in a match. Then, for over a month, I received nothing.
Moreover, the matches I tried to communicate with still have not communicated back and it's been since March that I opened communication with about 10 matches. I believe they send plenty of matches from people who haven't actually subscribed and cannot respond without subscribing. I know this because eHarmony advertises that you can look at your matches for free.
I subscribed to eHarmony on a "free communication" weekend and discovered that I needed to use a credit card. The next thing I know, I'm being charged almost $20 a month for three months. That's quite deceiving. I read eHarmony's refund policy and they do not refund nor stop charging until the subscription expires. I hope that will be the end of it, but from the other complaints I have read, I believe I will have to put a stop payment on my card.
So with that said, I sent an email to eHarmony's "help" center to see if they would do anything about it. My answer??? nothing, nada, no comment, no reply! I plan to send a letter to them and copies of both my email, this review and my letter to the BBB, the FCC and maybe I will see if all these complaints could make the news. Am I dreaming?
EHarmony is a rip-off. Zero stars from an angry consumer.