Reviews of eHarmony

I too would give this sight 0 Stars if that was an option.
I signed up for E-Harmony last Fall for just the 3-Month trial to see how it goes; I decided to get back in the dating/relationship game after I spent 1yr. mourning the end of a 7 yr. relationship (that ended due to the loss of a wanted pregnancy). Good thing I only did it for that long.
Like many of the other reviews, I received lots of matches w/guys who did not fit my expressed wants & needs at all from age & location to values & interests. So I agree, the matching is totally random. The website is not easy to navigate, so I had to slog thru over 100 matches, clumsily archiving & then closing those that were no match, whittling the list down to about 25 I was actually interested in contacting. Of that 25, only 12 responded. The rest? I have no idea if they were expired, scammers/plants or just rude men.
Nine of these 12 men just blew thru the “Guided Communication” to get to the “Open Communication” where the very first message posted was a suggestion to meet right away & have sex; I was also inundated with their private e-mail & phone number in said message, as well as 1 guy who included his website where I could see nude photos of him! Bottom Line: The men on this site are just trolling for sex.
Three actually turned out to be real men & I met all 3, but only clicked w/1. He & I emailed & phoned for a LONG time before I agreed to meet. When we finally did, we clicked even better – immediate chemistry that grew as we dated for a few months & it was great. After a long wait I insisted on, we finally took the relationship to the physical level. 1 week later, he e-mailed me he’d had a girlfriend all along & couldn’t see me anymore. So unlike the other guys who were up front about trolling for sex, this guy went thru an elaborate hoax of weeks of stringing me along just for the purpose of deliberately hurting someone because he had the power to do so. Basically, this site is full of men of bad character with no integrity who are just trolling for sex!!!
2 good things came out of this otherwise painful, waste of my time & money experience: 1 of the other 2 guys I rejected (nicely, by the way) stayed on to become a guy-friend. I made the decision to forget having a guy in my life & to be a single mom now that I’m pregnant. There are enough men in my life (uncles, cousins, friends) that my child will never want for a father figure. Bottom line, doesn’t matter if you use a dating website or go thru friends to meet men; they are all scum-buckets just trolling for sex & not truly interested in marriage & family.

Honestly, I'm pretty disappointed. I haven't received ONE single match in the last three days. When I do receive matches, it seems rare that anyone actually VIEWS my profile. (As you might imagine, correspondence has been sparse during the last 7 months.) This leads me to be skeptical that there are very few active profiles.

Then....I finally do seem to be hitting it off with a man who I was interested in & then POOF, gone! We were e-mailing regularly & seemed to be building a good rapport. I am speculating that I was probably corresponding with the staff at at E-Harmony!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I affectionately now think of any matches sent to me as "phantom profiles."

Ouch, just got of the phone with a 'supervisor' my ears are ringing, his monotone voice droning out the compatibility format and how they matching is really accurate even though I am telling you from a customer experience it isn't....the whole conversation made me want to vomit.

I emailed (2x) and called telling them that after being on and off Eharmony I felt that the level of matches send were really generic and not at all compatible with me. And that I felt insulted by how they would do an auto-renewal and not be bothered to send me a genuine reply. All emails started with dear Eharmony friend, really and he did try to tell me I got two slightly different emails. Which by the way he didn't read until we were talking on the phone and I directed him to the emails a few times....

Then on and on how didn't get it, their system was good, their results were fantastic, when I told him, please do not pitch your marketing story to me, I already drank the cool aid as well as you have my money. Lets see what we can do to better my experience, like maybe you should suggest to look at my settings or something to improve my matches. Then he seized the opportunity to look at my profile...and couldn't come up with any genuine advice.

In the end it was we can reimburse you 50% and you can stay on or you can leave and you get your money back...I told him, I will take time to review and digest your droning voice and will call back with my decision. Whoah nightmare.

The level of eligible matches has gone down and they are just out to get money, the multiple free weekends are to lure people in so they can up the membership and by reducing the questionnaire they are not ensuring the kind of service they used have.

Customer service is difficult to reach and they must have had a recent training as they hammer on and on about the system. No interest in their clients at all...

Major disappointment, what was a decent internet dating service for professional people who didn't have time to go bar hopping has become a very poor website.

Horrible experience and terrible customer service...only plus after several emails and 2 phone calls they did deign to return my call.

This will explain what my thoughts are on eHarmony. This is what I just emailed to them:

I am a member of eharmony and I would like to make a few suggestions. The first one is that there's something wrong when I have to google to find an email address for you guys when I can't find it on your website. I understand that y'all probably don't want everybody emailing you over every little dumb thing that's already explained, but my gosh, we're paying a premium to use your service. Suck it up and deal with it. Secondly, I have spent more time trying to figure out what I'm supposed to be doing next with my matches rather than actually communicating with them. I'm internet savvy, so if I'm not getting it, there are lots of people that aren't getting it. I'm sure they would be emailing you to say that too if they could find your email address. I signed up for the 3 month period and would be willing to try this site longer, if need be, but will not be because frankly, it kinda sucks. It's too hard to use. I have been on match.com on and off for years and I feel like if today was my first day on there, I would understand how to use their site much better than eharmony. I know I'd at least be able to find an email address to contact them.

I hope you guys actually take this in consideration b/c I'm telling you, if I'm having trouble with it, there are lots having trouble with it. And one of them might be somebody that's not emailing me back b/c they can't figure out what the next step is or get discouraged b/c it's too hard or too time consuming to deduce what it is. And I'm taking that personally that you're messing with my future.

I'm sending these suggestions in the most loving way possible. Thank you.

Kay

oh, and if you need more info from me, just email this address back. I didn't want to put other personal info on here b/c I don't know where this email is headed and don't want it to wind up on some search engine for all of the planet to see. Thanks again.

Eharmony is not for everyone. If you are interested in casual dating, or if physical attractiveness is your top priority, you may be disappointed, because eharmony is trying to match people at a deeper level. Some reviewers complained that they didn't meet very many people. I figure, I only need one, as long as he's the right one.

I thought the personality profile was accurate, and if you choose questions carefully, you can learn important things about the other person rather quickly. That's why so many matches do not respond or close early. Why continue if you already are not interested?

The difference between eharmony and meeting someone in person (eg. at a bar) is that when you meet someone in person you might start a relationship based on physical appearance and hope the other things will fall into place somehow. With eharmony, those relationships that are going nowhere are more likely to be eliminated.

So - if you're looking for a fun, varied dating life that may or may not lead to a long-term relationship, try something else. If you're looking for a life-partner, eharmony is worth it.

I met my husband through eharmony and know several other couples who also met that way.

First red flag is the fact they charge your credit card for the full subscription as soon as you sign up and you can't stop it or get a refund. Even though in the big print they say it's monthly. This tells me they have a lot of people who are unhappy and want to cancel early. They also have your subscription automatically renew and charge you card again.

Seemed like a lot of the profiles on there are inactive.
I sent out a lot of messages in the form of their 5 questions and not one response. Not one of them replied or even looked at my profile. It was a waste of time and money.

I've tried this out for 3 months now and think the site sucks! This is the first review I've ever written about anything. I am super annoyed by how poorly designed the site is, how crappy the matchings are, how expensive it is. Really it is on the border of being an outright scam! Try Match.com or the free site OKCupid or anything else but EHarmony.

I do not like EHarmony at all. I dont find it useful, it does NOT cater to the LGBT community. All the "matches" I got were female.

It was a good concept, asking all the questions, getting your personality and your match down to a pin, but they really dont specify sexuality, and they dont let you put it anywhere. I guess they assume based on your sex, that your straight, which is just sad

I was a bit worried about wasting my time on eHarmony. Yes, you do answer a lot of questions, but the ones that you do answer can be make or break questions. These things are the things that you normally wouldn't find out about someone until the 4th or 5th date, at least. Really, there is no wasting your time because both they and you can rule out people who wouldn't really work for you.

I can say that I did have some people that they matched me with that I either wasn't attracted to or just didn't seem to click with. After just two weeks on eHarmony, I found the love of my life. We've now been together for what will be 2 years next month and I couldn't have found him on my own. We weren't in the same city, but of course now are. I think if you're skeptical, what can giving it a try hurt? I was obviously no good at finding someone on my own. I was a loser magnet as I'm sure you've heard before.

If you don't want to take the time to honestly answer a long list of questions that are really going to matter in the end, then don't bother with eHarmony. You can't be so lazy and expect to find something special. It's not like a cheesy dating site where you pick based on looks. In the end, there are deal breakers about a person and eHarmony makes sure that they rule those people out for you so you don't waste time.

E-harmony is a joke. The testing takes forever and asks lots of silly questions. I got lots of potentials and I followed all the procedures. However, hardly any of the men even responded. A waste of money and my time. I would never, ever recommend this stupid site to anyone.