Reviews of True.com

I LOVE TRUE! I signed up for a free trial and after my 7 days, I was given an additional 30 days for posting my picture! I find it appalling that some of you are complaining about felony and marriage screenings! I'd prefer to search only for men who are seriously looking for a relationship not a threesome with their oversexed wife! About those winks, it's an option that you can have shut off and oh, does anyone read what they signed up for? It states that you must call and tells you the date to call by! I enjoyed this site so much that I have signed up for a 6 month package! I think the problem is there are too many illiterate people out there who put their credit card out there without reading what they're signing up for! The same people complaining are probably the same people who emcompass the 80% of Americans in debt because they can't keep track of their finances! and then wonder why they can't get a date...it's laughable!

Like many have said on here, 1 star is 1 star too many!

True.com is a scam! Not to mention that they advertise on MySpace which is a source of many who might fall to this scam.

I signed up, paid for a membership, and then started receiving "winks" from people I wouldn't be caught dead with! Not to mention, responses to "winks" that I supposedly sent out.

I contacted "customer service" on July 4, knowing that my membership, which was rarely used, was soon to expire. I explictly told them that I did not want to be billed again and would possibly continue to use it until the membership period ran out. I was told that I would need to contact them again via phone to cancel before July 13. Between July 7 and July 14, I was out of the country and away from any communications device, other than satellite phone, hence I could not contact them to cancel.

I called today and both the rep and the manager told me that they would not refund my membership, they would cancel the membership, but now have $50 of my money for no services. Hmm...take someone's money without consent, the person cancels, and True wins. Sounds fraudulent to me.

BUYER BEWARE!! True.com is a GIANT SCAM!! While true.com is 98% free of webcam spam, half of their profiles seem less than genuine. Half the women seem like paid models, or even just stock photos used to make fake accounts. I would love to investigate and find out exactly how many. Secondly, you will have to call them by phone to cancel. Which I did three months ago. But then they reopened my account on me and tried to tell me that I had done it. I haven't been on the site in 3 months. How could I re-sign up? I am out $100 and I am calling fraud on them. If other people have had the same thing happen to them, I would love to join in on a civil suit.

True is the worst site out there. I too have been charged for services not used. Their customer service is horrible. I was lectured when I called in to cancel my account after getting charged $50 for nothing. It is the only site I know of that you have to call in to cancel. They do that so you will forget to cancel or call in to cancel, get put on hold forever and then give up.

DO NOT SIGN UP ON TRUE!!!! IT IS A SCAM!!

Hi: My experience with true.com has been the same as the others posted here. I canceled my "free" 7 day trial period, but when I re-visited the website, I saw that I was still a member. When I called to cancel again, I spoke with "Salvador", the rudest person I have ever spoken with. He kept yelling at me and telling me that I had accidentally renewed my membership when I visited the website. I told him that was imposible, since in order to do so, you have to key-on part of your credit card number, and I certainly would have remembered doing that. I've been charged $49.95, and hope that others will learn from my mistake. I threatened to call the Better Business Bureau, and "Salvador" didn't bat an eye. Is there any recourse for those of us who have been ripped-off?

Rick

My experience with True.com is one of the worst I've ever had. The day I signed up, I also signed up with about ten other services, and by the time I got to True I didn't read the terms and conditions very carefully. As a result, I didn't realize that people who are separated are not eligible to use the site. My fault--I should have read the terms more carefully.

After about three weeks, I discovered my mistake. I sent an email to cancel my 1-month subscription. A week later I saw a $50 charge on my credit card.

I called "customer care." After waiting on hold for about 20 minutes, I finally got a customer service rep who told me no refund would be issued. I asked to speak to a supervisor and calmly explained my situation--yes, I'd made a mistake in signing up, but I was now trying to fix that mistake. I saw no reason why I should pay $50 for a 2nd month's worth of a service, since I'm not eligible to use it.

The supervisor then told me that, not only would I not receive a refund, he would be reporting me to the "fraud team" for prosecution. I couldn't believe what I was hearing! I asked directly, "So as a result of trying to rectify my error, I'm being charged $50 and reported to the authorities?" His answer, "Yes."

For what it's worth, during my time at True, I repeatedly received "winks" from women who DID NOT initiate contact with me. Likewise, I found myself receiving responses from winks that I never sent.

This site is an elaborate scam, plain and simple. They generate false leads for their customers, and the customer service is unbelievably bad. Take this review in conjuction with the others you see on this site and stay far, far away from True.com.

1 star is 1 star too many. True.com is a total scam and they should be forced out of business as a matter of urgency. I sent an e-mail within the 1-week grace period to cancel my free subscription after I was unable to reach them by telephone. 1 day after the 1 week's grace period, I called to confirm the cancellation and waited 20min to get to talk to a rep. This rep, one "Jessica", said my e-mail cancellation was not valid as their site says cancellation must be by phone. She said she would cancel my subscription but that I would be billed $49.99. For what??? I got about 3 randonm contacts during the week's subscription; none of these contacts came close to matching my required characteristics. This service is so appalling that they cannot conceivably make money legitimately and instead resort to stealing $49.99 sums of money from unsuspecting victims. Please file your complaints with the Federal Trade Commission (FTC; https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01) and help get those true.com scoundrels off the Internet. Also, alert the companies that host true.com ads about these scammers' unscrupulous behavior. And keep your records of your transactions with true.com. They will sooner or later be sued and be made to refund some portion of the money they have stolen.

This site does not even deserve the one star rating-that is way too much positive promotion.

I signed up to take advantage of the free 7-day trial. After being bombarded with "winks" (which I really couldn't figure out since I didn't post a photo), I finally decided see who was checking me out. 99.9% had no photo and didn't write any sort of message of interest. I later found out from someone else's "wink" that true.com sends them out without your consent! Mind blowing, but not even the half of it.

After three days I thought I had enough emails and, since it wasn't the right site for me, decided to cancel. I did so online and declined their 30-day trial to keep me there.

Earlier today I reviewed my bank statement and not only did I see a charge from true for $49.99 but another for $.99! I called customer service and was REPEATEDLY TOLD by the customer service rep (Cedric) that the terms and conditions of cancelation state one must CALL CUSTOMER SERVICE to cancel-even if you are canceling online! I was also told that the online cancelation section stated I needed to call and I disagreed, then requested to speak to his supervisor. She (Katie) too would not credit my account, but instead decided to walk me through the cancelation process to show me where it said I would need to call. The page that brought up the "call true.com to cancel" page did not come up on my computer(did you know it won't if you have dialup? Remember, that is not an reason for them to refund your money). The site instead brought me back to the home page. Since it came up on Supervisor Katie's, she emailed the page to me and said, "Well anyway, it is in your Terms and Conditions that you agreed to call to cancel before providing your credit card information".

Needless to say, I am livid. They didn't offer a full refund, didn't offer a partial refund, didn't suggest a one-month trial with no renewal. No "TRUE" customer service. Just repeated, "It's in the Terms and Conditions". Oh, here's the best part. $49.99 per month for listings with no picks, winks not sent by the "True" members, and the $.99 charge - COACHING!!!!! HAHAHAHAHAHA!!!!!

I sent two quite nasty emails and plan on not only writing the company CEO but will pursue the matter through my banking institution, the media and most likely, legally. This company needs to be shut down for its poor business practices.

I created a profile but never entered my credit card info. I ended up getting spammed every day from them telling me to sign up, emails from alleged members, etc. It was nearing 10-20 emails a day. I wrote them and asked them to cut it out. The emails stopped for about 6 hours then they continued again even more then before. I finally started sending spam feedback to them and asked them how they liked being on the other end. I must have sent 100-200. Back then their feedback thing wasn't coded very well so you could hit back and then send and it would send another one without having to retype. ha. And I also blocked all email from true.com on my filter. True.com can go F themselves. They use models in their ad, which doesn't help real people.

If you want other sites to try, try craigslist - yes theres a lot of pigs and weirdos on there to filter through, but its FREE. I met a nice gal on there after a few months and we are dating. Another decent site to try is chemistry.com. I was a beta tester for them before they went commercial so now I enjoy a free account. Especially go there if you are a cute gal between 21-30 in the San Diego area. ;) I don't know how much they cost but they seem on the up and up and will respond to emails about service issues.

This is in response to Philip J's review. But first, my bona fides. I'm an American Russophile who speaks the language fluently and has traveled there many times for education and business. I was also married to a Russian woman, and have dated many others.

What he says about the beauty of Russian (and Slavic) women is true. They have almost no match. It's depressing to return to the U.S. after spending time over there and realizing just how plain and chubby (charitably speaking) American women are in comparison. They are far less concocted, phony, and pretentious, as well. It's hard to believe women can be so genuine upon first meeting them, but then you eventually discover that's the norm.

Russian women are very much into traditional relationship roles, which may or may not be comfortable for an American guy more used to fluidity and equality. While they certainly like to take care of their man, they also have certain expectations of him that must be fulfilled for a relationship to be successful.

Russian women tend to be less educated than their American counterparts but more worldly. They take far better care of themselves for further into their lives. This is something I always admired about them.

With all these things going for them, you'd think they're an American guy's dream come true, right? Unfortunately, my own and others' experience has not borne that out. Of the American guy/Russian girl marriages I know, most resulted in divorces. How could that be?

Although my ex-wife lived in the U.S. a number of years before we married, I think one reason for the break-ups is that the Russian woman in Russia is sometimes different from the same woman in America. Once she arrives, she realizes she "settled" for far less than what's available to her. A whole new set of opportunities arises for her, and it's impossible to predict how she'll respond to them back in Russia. I've heard of Russian women do a complete turn from warm and sweet to class-A bitch once they come here.

Another thing that American guys underestimate is the value of shared cultural experience and language. Despite even my extensive background in things Russian, this is one of many stumbling blocks that doomed my marriage. Our level of communication never achieved a satisfying depth that I now appreciate sustains a relationship.

Too many guys, in my opinion, are blinded by the external --particularly when their American choices are so bland in comparison--that they fail to clearly see the faults and shortcomings in that Russian beauty. Once reality rears its ugly head, their disillusionment is difficult to overcome.

All this is not to say an American-Russian pairing is impossible; heck, I still date Russian women. Here's some advice that might prove useful:

1) It's fine to meet her in Russia, but it's also very important to see how she behaves in America.

2) Remember that her overriding desire is to leave her country, and while she may profess her love to you, some of that love will almost certainly be a by-product of this desire.

3) Approach the relationship almost like a business transaction, with both parties having certain expectations that will break the deal if not fulfilled. She's providing you with a beautiful and young spouse, while you're providing her with legal status to live in America. She almost certainly wants kids and someone to provide for them so she doesn't have to work.

4) Make no promises. This is important to determine her real level of interest. I would be as non-committal as possible.

5) If you can, date Russian women that have already lived in America or in some other western country for a number of years. There's no culture shock, and you can be sure they're interested in you for YOU.

6) It's a natural male desire to be with a young mate, but you're much more likely to have a lasting relationship with someone nearer your age.

7) Above all, remember that the grass is not always greener on the other side of the fence. Those rose-tinted glasses can't be worn forever. Be realistic in your expectations and your approach. You'll save yourself a lot of heartache and expense in the end.