Reviews of eHarmony

There is a fundamental flaw on Eharmony that those rarely understand; YOU CAN'T TELL A PAYING SUBSCRIBER WHO YOU CAN ACTUALLY COMMUNICATE WITH FROM A PERSON WHO CREATED A PROFILE AND NEVER JOINED THE SITE. It's fraud.

They DO NOT allow someone to know when another person has last logged onto the site, which is a good opening indication of fraud. If they did, people would be protesting at their door and fraud charges filed by the US Attorney's Office. Why? Because most of the matches you get are NOT current paying members. They are either those that created a free profile and never paid (to be able to actually communicate and use the site), or they are old members who haven't been active for at least 6 months. There must be some type of law fraud related that makes this illegal. It's a totally deceptive and shady business practice.

This isn't some made up theory. I was a paying member for a month. 98% of the matches I got I closed on immediate contact (besides the point, but their "matching" system is terrible). You can look at a match, but you CANNOT BEGIN THE GUIDED COMMUNICATION OR CLOSE A MATCH UNLESS YOU ARE A PAYING MEMBER. When I went to my archived or closed matches at the end of the month, 90% of the matches I closed had not closed on their end.

FRAUD, pure and simple. Match.com is 100 times better than this fraud. At least match lets their customers know when profiles have last logged onto the site. It's also much easier to meet someone, and YOU choose your matches, rather than some dumb matching system that works for less than 1% of paying members.

I joined Eharmony on New Years Day during what was supposed to be a "Free Communication Weekend." This promotion extended through the following Monday.

Long story short...Eharmony refunded my money today, and I have cancelled my membership. Buyer beware! I will never do business with them again, nor will I recommend them to anyone else. This is because, I feel they hand people a lot of gemmicks, and sort of "reel them in," hoping that they will forget how expensive it is, and stay on the site.

First of all, there was absolutely nothing "Free" about my experience. Yes, I had put a profile on E-Harmony before, just wanting to try it...but that profile had been inactive for over two years. When I rejoined the site (believing that I wouldn't be charged a thing until the weekend was over), after answering the profile questions I was led to the subscription page, where I was asked to "choose a plan." Now, there are several plans to choose from, including an annual plan, and each plan is broken down into convenient monthly installments which are displayed in these big blue boxes on the screen. I chose the six month subscription at 33.99 (I believe) a month. Now, UNDERNEATH the blue boxes, in small print, it says "Billed in one installment of $203.70." Ooppss. It's true, I did not notice this, and I signed up, thinking that $33.99 was manageable. I was then IMMEDIETLEY billed the entire $203. 70. (Oh no!).

Now, even if I'd failed to read the "fine print," there are several problems here. First of all, what happened to the "Free Communication Weekend"? According to E-Harmony advertising, I should not have been charged a thing until the weekend was over... What happened? Secondly, where does the additional $42.70 come from? These six payments break down to $161.00 (roughly). It was never explained to me what this additional charge was for. I was told that I would be charged $161.00 (the correct amount) at the NEXT billing cyle. Okay...so, in the meantime, what happened?

Thirdly, if customers are billed the ENTIRE amount in one payment, why isn't that in LARGE PRINT like the wonderful, broken down installments in the boxes that make customers think they're getting a deal? Wouldn't this be a lot easier? Fourthly, in EHarmony's terms of service there is a section dealing with cancellations and renewals. There is a link in the paragraph that says "Click Here" (for more info. on what to do); but when I clicked I was given an error message that says "Page Not Found." Hmmmm....Computer glitche? Possibly... but I did that 3 times and got the same message. (???)

Fithly (yes, there's more)...Also in Eharmony's "Terms and Conditions," it says that the best way to get a "refund" is to call customer service and request one (and a number is provided). I did some more investigating and read another review online which stated that when you call customer service, they simply attempt to re-negotiate with you, so that you will not cancel. Understandable... but what happened to "The customer's always right"? So, I skipped this step.

I did some more reading their terms of service, and learned that the buyer has the right to cancel their subcription within three business days of purchase, if they will request it in WRITING. This is not email, mind you... this is snail mail. The address provided is a PO box. So, that's what I did. I mailed my letter the same day, and now, am happy to say, that Eharmony has refunded the $203.70 that (according to their own advertising) they were not even supposed to charge me. In short, their ads are very misleading and it is very difficult to get any help for anything dealing with payments. I told them in my letter that I believe that this is very unethical. Buyer beware!

Now, putting aside these financial issues, I personally feel that Eharmony's matching system is quite disappointing, to be honest. Some of my matches were given to me based only on having two things in common. Hmmm, doesn't sound like a "match" to me. I Was also limmeted to the matches Eharmony chose for me. Yes, there is a button that says "Find more Matches," but the buyer can't find them on their own. I had to let Eharmony find them for me, which I was not too thrilled with. I also found it odd that on the match pages, basically, two very short paragraphs paint the whole picture. Yes, there is other information on the bottom, but I feel it is very vague. For example: "The four things you can't live without are:" One sentance is allowed for each. Well, fine, but it felt to me as though this were more of a board game than a potential life partner. The funny thing is, Eharmony's ads say something like: "Most dating sites match you based on a picture and a paragraph." Yes. So what happened?

Lastly, to my dismay, many potential matches had "Closed" me before I even had chance to read through the info. There would be an orange box on the page that would say "Next Step: Close Match." Guess what? This means that the other person has already looked at you and decided that they want no further communication with you. For some people this may help weed out disappointments and make it easier for them to decide what they want. For me, it was a major turn off because I couldn't really decide for myself what to do next. Gee, and I was paying HOW Much for this?? Buyer beware!

I have been a member of eHarmony for a year now. I liked the fact that matches were based on personality. Further, the number of matches sent was decent. I could even accept the hefty pricetag. However, 90% of the guys I met I could not even recognize as the photos they provided were 40 pounds and 15 years ago. In addition, most of these guys had so much baggage and as a result, were simply looking for a hookup, or they have self esteem and insecurity issues. One of these guys really freaked me out..we went on one date and he wanted to get together on new years. I had already made plans, so I politely declined. The day after, he wanted to know who I was with on new years. What an insecure weird freak. I could tell you story after crazy story, but instead, I will offer this... These men need to stop the false advertising and lying! Don't they get that deception is a major turnoff? Needless to say, I am giving up. I called eHarmony customer care and the representative was nice enough, but told me I was automatically renewed for another 3 months and they were unable to refund my fee. Unfortunately, I am stuck with this service for another 3 months (joy).

I have been a member since OCtober. The guided communication is good, since it tends to filter out individuals who just want to hook up, ex. when the "About Me" section says, "I am just free for weekends look for me on match same username."

On a down side, I was matched today with a female kindergarten teacher who is looking for a male match, as evidences by her references to "he" for preferences.

I have been a paying member on eHarmony for 2 days now and it seems to be going okay. I am getting a lot of matches, but some of them I automatically close on because the man is either too old for me or isn't someone that I would ever be intimate with.

Anyhow...I'm a 32 year old woman, attractive and educated...I also do not post a profile pic on the site and I still do well with getting men to communicate with me. I also never start a communication with any man...I figure if he is interested, he will seek me out.

My advice to other women:
Be selective and let the men contact you first. If you contact them, you just look desperate...just like women do in real life when chasing a man. Never chase a man.

I am currently in the eHarmony mail stages with 3 men...so I will post back if anything long-term comes out of this site.

I also see A LOT of negative feedback on this review page...eHarmony is just a tool...it's up to you to use it effectively!

since reviews is the most honest place , i am putting my ad here!!

india lady 51 is looking for marriage minded india men. man shud be wealthy and happy, age from 45- 69, shud believe in the phrase,

WHEN MOMMA IS HAPPY, HOUSE IS HAPPY!!

if any such men exists in this world. looking for marriage, contact me.

dont contact me if u r not wealthy and u r an unhappy person!!!

cheers!!!

my email is red_tulip2011@hotmail.com

to nick from eharmony,

Sailing, boating, traveling,owning vacation homes, family/friends. ”
- NICK, 69 from Minneapolis/Sarasota, Minnesota

if u r interested contact me at pink_jasmine2011@hotmail.com

cheers

eharmony is too expensive and not sure if it is worth paying so much

I've signed up for a second attempt. didn't get very many matches, in my region. here, the guys are 10-13 years older than I am. I went ahead and opened up the distances and they are still too hold.

I sent out a couple winks to a few and nothing back and I do mean nothing.

this site isn't better, i've known some who did ok, but this just isn't doing it for me. I cancelled but I'm still stuck with paying for the next 2 months, and 3 free months. but at least I went in and cancelled future subscriptions.

I'm with Ethan. You have to engage and take chances. Sometimes not so easy. I did the three month membership about three years ago and just was not ready to risk rejection. Now I am at a different place in life and may give it another shot. By the way, Ethan, how old are you?

they are ok but dont give you all the people who really have accounts and use alot of closed accounts w/ no photos... then charge you automaticaly when your account is up so beware for a big charge you cant get back read all the fine print.....
and they will give you mostly alot of close matches that suck..........