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Reviews of eHarmony


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Reviewed By
Todd
Toronto

Sex
Male

Rating
*****

Date
January 20, 2012

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Scam, scam and scam.

Those who put 5 stars here are scammers working for the company or have other agendas.

Been there, done that, seen everything.

Google "love scam" and you will see untold stories of love scam...and yes I was scammed too.

Reviewed By
Cooper
Indianapolis

Sex
Male

Rating
*****

Date
January 20, 2012

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Zach from Chicago, you can't find a date in the third biggest city in the US? That's on you pal, not match.com. I VISITED Chicago for training for a grand total of 3 days last year, and met 4 cute girls going out twice....

AGAIN, people that complain about match.com aren't getting dates in ANY venue, so you have to take their review for what it is. I get dates whenever I want on match. I get alot of numbers, but actually choose to only go out with a small few. The site is by far the best of the Internet dating sites. Easy to communicate, tons of women on match, and you don't have to waste your time e-mailing those that are inactive because they list when a profile has last been active.

Reviewed By
Doug
Tuxedo Park

Sex
Male

Rating
*****

Date
January 19, 2012

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Have to agree with Christine. God bless those that actually have met someone on Eharmony, but how many can there actually be out there? It's a totally flawed and scam web-site, as opposed to match.com. The "scientific matching" is a total joke. Physical chemistry HAS to be a part of a healthy relationship, so when I am 6 feet tall 175 pounds, with a clean cut face, and a full head of hair, why am I being presented matches as if I am George Costanza? It's just so off it's beyond ridiculous. I deleted, sorry closed, 99% of my matches immediately.

Eharmony also scams it's paying customers (of all people), by not being upfront about the "matches" they send. Not only have they been proven to be awful, but even if there were a good one or two matches, how would I know that they would even be a subscriber? That's the biggest thing for me that makes it a fraud; not advising members of their matches actually also being members (because there is no timeline as to when they last logged into the site). Think about it, just imagine if you got 5 matches in a day, and when you clicked on each profile, it said last time logged in 9 months ago, or 5 years ago? I honestly think that's the reason they don't have that option on their site like match.com does, because they actually ARE sending you matches who have been inactive and are not paying customers.

Reviewed By
Christine
South Jersey

Sex
Female

Rating
*****

Date
January 18, 2012

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Eharmony holds each member's matches and releases them in small, planned increments so that members are forced to continue their membership, hence paying more money. This is done in the guise of "love taking time" and being an investment, but it's a hoax. After members view their daily ration of matches and decide that they are not interested in those people, an option exists to search for additional people. 99% of the time, the site responds that no eligible matches exist within the member's search area. However, when this used to happen to me, I expanded my geographic area to include the entire country, yet the site STILL told me that I had no matches. Then, miraculously, a day or two later, I would have five or six more matches. The process is timed and controlled by eharmony in a way that is most conducive to their profit-making. I felt powerless because I wasn't able to search for profiles on my own, which meant that I was at the mercy of the website.

Also, many of the "matches" that are supposed to be derived through a careful formula of similar personality traits are actually labeled in fine print as "flexible matches." This means that the individual may possess few or no compatible traits, which essentially means that the formula is a crock.

Next, the site strategically advertises that users may "view" their matches for free (which sounds enticing), but this is after newcomers spend about two hours answering online questions, the time and dedication of which convince them to break down and pay the fee. If they don’t pay, they cannot see the photos—only the written data about each match.

Moreover, a LARGE number of eharmony members choose to withhold their photos until communication progresses to a later stage. Obviously, this means in most cases that they are not attractive, and while eharmony promotes the idea of meeting people based on mental and social compatibility (or flexibility therein, haha), everyone needs to feel some kind of physical attraction. For such an EXORBITANT monthly fee and an ongoing distribution of physically incompatible, sparsely distributed matches, the site was a waste of my time.

I will, say, however, that I liked the guided questions because they prompted people to provide real insights into who they are. Some people, though, became lazy, only answering the multiple choice questions but dropping away when they received short answer or essay questions. I do know two people who met and married from this site, so obviously it does have its success stories—and a number of purportedly serious members—but you should know what you’re getting into.

Reviewed By
Matt
Cherry Creek

Sex
Male

Rating
*****

Date
January 18, 2012

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I have to laugh at people who give Eharmony 3+ stars. They must have extremely low standards, or are company employees. First off, match.com is ONE THOUSAND times better than Eharmony. What makes match good is for the same reasons that ANY investment in Eharmony is a complete waste of most people's time. What makes Eharmony so terrible? One, their matching. For MOST people it's totally off. Why? "Scientific matching" bs? Eharmony has never met you, how could they possibly know what you like and don't like, better than you? Second, you can't browse who is on the site who may actually be a match for you. So, you end up like most people getting terrible matches, and it's a waste. Third, in the slim chance you do find someone you want to communicate with, Eharmony is very shady by not telling you when the last time a match actually used the site. So, you see a match you like, send an e-mail or begin guided communication, but it could be someone who used the site as a free week-end and then never, ever came back to the site, or was last a member 6 months ago. What a rip-off. The matching ( and not choosing what YOU know what you want) and the not knowing when someone last logged in, these are basic things that the site totally screwed up. I recommend match.com. MUCH better than this rip-off.

Reviewed By
MattWalsh
Colorado, USA

Sex
Male

Rating
*****

Date
January 16, 2012

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Wow, guess I'm in the major minority. What do they say...1% of people that are satisfied with a product actually review it(or something like that)
My basic info for reference sake: 30, Male, Good job, good income, no college, good looking but not a greek god by any stretch, basic average Joe with a good sense of humor
Anyway, I've had ups and downs with eharmony and have been on and off it for literally a few years. Met maybe 6-7 woman over the years. 1 of which I was truly compatible with and also close to, about 7 miles apart. We got along amazingly, I thought I met the one. Honestly, the other woman and I really had zero in common in the real world. Oh, but the one I actually liked ended up dropping me like a bad habit with no explanation other then "not feeling it anymore" after about a dozen dates and amazing sex.
That being said I still give the site a 3, the site works if your A)super patient B)Honest C)put plenty of time and effort in.
The downfalls I've read so far are all pretty valid except for the many billing issues. I sign up when ridiculous deals are sent to me via email or if I see an ad online somewhere. Then I turn off automatic billing, never a single billing issue.
The main thing I dislike is not being able to "hide" my pictures and only show them to matches I choose(this used to be an option a while back, and you knew if they had pics but chose to hide them or if they had no pics at all) Secondly is the # of matches with no pictures at all...it seems to get worse and worse by the day...back in the day maybe 20% didn't have pics, now is 90% at least.
My advice for EVERYONE male or female: Put up accurate RECENT pics, when I see pics that have the date stamped on them from '09 I delete immediately even if they are gorgeous. Next, fill out your full profile and be witty and honest.
Thats my $0.2

Reviewed By
Laurie
PA

Sex
Female

Rating
*****

Date
January 15, 2012

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I am so disappointed with eHarmony!! My matches have been so disappointing! My first criteria was not even considered, and I would not recommend this site to anyone!! It is a complete waste of money and time! I did not have even one person contact me. I have written the folks at eHarmony and was completely dissatisfied with the responses. Yes, I have uploaded photos and have even enlisted the help of friends I trust to review what I have submitted.
I suggest anyone wanting to venture into this realm to look into an alternate site!!!

Reviewed By
Brenda
Portland/Vancouver

Sex
Female

Rating
*****

Date
January 15, 2012

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Rating 1 star minus 1...

I've been a member of eHarmony for about 10 days and have experienced one problem after another starting with my first attempt to sign-up for the "free" weekend trial during New Years weekend. The system wouldn't accept my zip code, saying it was invalid. Duh, I know my own zip code! I tried over and over again and finally sent an EM to eHarmony for assistance. Of course, they responded just as the "free" trial period was ending, so I received about 4 hours of the free trial, which resulted in no trial period at all...

So to be able to use the site, I had to subscribe. The subscription process was another dilemma. I kept getting another "invalid" message or the screen would go blank and never come back. I gave up trying to subscribe...but, guess what...I received an EM from eHarmony the next day thanking me for my new subscription to their site. I have no order #, receipt for the registration, nothing. This EM was the first indication that the subscription went through.

So now I go to the site to try to set up my profile...after 30 minutes of typing up answers to all the questions and submitting, I get a message that the system has timed out. Nothing was saved. I have to re-enter everything.

A few days into the membership I receive a message asking me to take the Premium Personality Test, so I do. 20-30 minutes of answering questions. Guess what...the system saved none of it. I ended up having to take the regular personality test to save to my account - another 20-30 minutes...

In the beginning I got a lot of matches, but not matches that met the criteria I set out. I had everything set at half way between "somewhat important" and "must have." Income levels, education, height, age, location within 30 miles (I had matches spread out across 2 states)...none of it carried any weight in the matches I received. So I changed all criteria to "must have" to see what happened. I still received matches that were mostly outside the 30-mile radius I set, most of them being 2-5 hours drive from where I live.

Of course, most of the matches were bogus anyway...I've probably had about 50 matches sent to me and communication from about 5. None of the others have communicated or closed me out as a match, so it's obvious that they are not active members. They are just a bunch of bogus profiles stored in the eHarmony system.

Now the few matches I've had contact with are nice enough guys but really don't meet the criteria I specified. And I've had nothing but technical issues with the eHarmony Email system. I had multiple incidences where I would spend 15-20 minutes typing up an EM only to get an error message when I hit the send button and everything I had just typed vanished into the clouds. I'd re-type the EMs again later after checking with the matches to make sure they did not receive them. The same thing would happen...error message and everything I'd typed disappeared. This has been going on for several days now with 3 different matches.

So I contact eHarmony via EM and describe all the issues I've been having and request that my membership be canceled and a refund issued. I get a response from eHarmony that "if you stay on a page too long, the system will time out and log you off." No indication about how long "too long" is...(The system didn't log me off...it just didn't save the EM I was typing...) I'm told that I should use something like Notepad to compose all my responses to the eHarmony questions, then copy & paste them into their system. That way I can avoid losing data and having to re-enter my responses to profile questions or communications with matches. Folks, I'm using a tablet and a smartphone, not a PC. And I'm paying eHarmony to provide me email services. I shouldn't have to go outside the eHarmony website for software to type up answers to the profile questions or emails to my matches, then copy them into their system. As long as I am actively entering data on a page within eHarmony, their system should be saving it! I don't have trouble with "time outs" with any of my Email providers...I use EM all day every day (well almost every day).

Now I understand the concept of "timing out" but typically that happens when a system has been idle for a while, not when data is being entered non-stop before hitting "send." Heck, what happens if I have to type with my nose or my toes; if I don't have fingers?! (What good are fingers anyway on a smartphone?)

I was also told that I am not eligible for a refund because their policy allows only 3 business days for cancellation and refund. I'm 10 days into a 1-year contract ($23.95 per month paid in one installment of $287.40!) and totally disgusted with eHarmony and their website and services, or lack thereof. What a crock! This is fraud and theft to the max.

IT'S TIME TO FILE A CLASS ACTION SUIT AGAINST eHARMONY. And bring the US Attorneys office down hard on them!

Reviewed By
Patti
Oregon

Sex
Female

Rating
*****

Date
January 15, 2012

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If there was a zero star rating, I'd have chosen it for eHarmony. I refuse to be a marketing tool for these people. I too discovered that I would ask for communication from someone who never ever viewed my profile or even closed me out, indicating they were not a true member. Then after I stopped my subscription on the 7th of January, I have since received 53 matches, three of whom have requested communication. And of course they have no way of knowing I'm not a member any longer so they sit there waiting to hear from me. That means 53 people were defrauded by eHarmony. And of course even to notify those three people that I'm not a member, I'd have to rejoin to be able to email them.

eHarmony sent me tons of matches that had no photos and one-word answers and statements. A HUGE indication that they had never paid and were just seeing what "free matches" they could come up with.

eHarmony has also started "flex matching" which means the parameters that I set out were now disregarded. I was getting matches way too old, way too young, or for that matter way too short for me. And lots of those were without pictures, again an indication that they were scraping the bottom of their barrel to find someone - anyone - members or not - to send to me.

I'm happy I only joined for one month. Obviously they haven't changed their ways - I had been a member years ago. If anything they've gotten worse, more brazen about their fraud and their using us, the general public, as marketing tools.

I sent them an email with these observations and guess what? They never responded to me! So they know only too well what their practices are and yet they continue to screw us out of money. I highly advise against eHarmony for anyone. At least the other dating sites are less expensive and have more of a group to choose from AND at least they are members when you see their faces!

Reviewed By
D
Atlanta

Sex
Male

Rating
*****

Date
January 13, 2012

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The reviews from females on this site show what is wrong with dating sites. They demonstrate some of the over-entitled, privileged, superficial females who dominate dating sites. Examples include:

Liandan (Bellingham) who comes across as illiterate.

Jill (Dallas) who demonstrates how superficial females are when she blasts short men; maybe if she would mature, she would meet some good men, but that is not going to happen. Of course, eHarmony thinks men should accept fat females, but females should not have to accept short men.

AMY (USA) who comes across as lazy, arrogant, and living with the myth that she is better than men.

Holly (boston) who rants about men lying on these sites; females lie all of the time but expect honesty.

eHarmony claims to be scientific in their matching algorithm, but nothing can overcome the innate problems with females on these sites.


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