Reviews of Chemistry.com

I wish I had read all the reviews before signing a 6 month contract with Chemistry .com. It is one of the worst dating sites on the market.....not to mention expensive. Chemistry has not delivered on their promises... not one time! I had notifications that said I received an e-mail from "Ron" or a wink from "Tom". But when I clicked on their profile I got a message saying "this person's profile has been removed". How could that happen within an hour of receiving the notification? I also received an e-mail from Chemistry.com stating that someone in my home town was interested in me. Well both towns start with a W but are at opposite ends of the state. Chemistry sent me e-mails announcing a new profile, only to discover it was the same profile that was sent to me one month prior, one I was not interested in.
My membership ends in July and I have already informed Chemistry I do not wish to renew when this contract expires. I also told them that I thought their dating site was pathetic and overpriced. My membership is active until July but after voicing my opinion, I receive very few "so called" matches. Most are not age appropriate. All I can say is, do your homework. Joining a dating service is a financial and emotional investment. You need to b diligent in your research in finding the best website that is suited for you! Good luck in your quest in finding the right one!

This is one of the poorer dating sites out there. No search function. Probably a small subscriber base. I received only two matches a day and quite often the suscribers did not post photos. With only a minor amount of info provided about your potential date..and no photo...why would you invite someone out on a date? may as well get on Craigs list!

it turned out to be a massive waste of time.

Chemistry auto renews to your credit card. I don't think you have a choice on this. Companies that operate this way really do not have the consumer's interest in mind.

I sent them an email through their customer service requesting that they stop auto renewing me in December of 2012. They claim they did not have a record of it, which I suppose is possible. However, when I saw they had billed me again via auto renewal, I called. I said I wanted to cancel and have the auto renewal amount refunded.

I was told that it was company policy that once you auto renewed, you must pay for and use up the three months of service on the auto renewal. Even if you cancel, that day, and have no wish to use the service.

This is a horrible corporate policy.

The customer service guys I spoke to were polite but robotic. They acknowledged that they received complaints about this every day. And refused to refund my money for the unused service.

There are better sites. Okcupid is good. Match which owns chemistry is pretty good.

Not sure why Chemistry operates like a pig... I will never, ever use it again and will do every thing i can to let the world know about corporations that operate in in these greedy ways.

If I could I would rate this site a -5 for its overall effectiveness.]
Most contacts seem to me to be fake phoney profiles that "may be" made up by the sites computers.
All of these on line dating sites tell us "it is so easy to sign up"
what they do NOT tell you is that it is VERY DIFFICULT TO unsubscribe to any of these so called "dating sites". Even the actors appear fake saying they met online.

I only want to have my membership canceled and all those stupid replies to STOP. It is very hard to have any of these sites stop
doing auto-rebill. I have had to change bank cards because of all of these sites continual "stealing" from my bank cards.
Enough................. cancel my subscription to Chemistry.com
NOW, please
rick, Penn.

I have been on about 4 dating websites in the last few years. I can say I rarely, if ever, have been contacted by scammers on any of them.

Withing HOURS of signing up for chemistry, I was contacted by one and that is the only contact I've since had then. I am contacted by a scammer at least once per day.

What a disapppointment.

IT sucks. They think I should pay them to matched up with men who dont date black women. I should pay them to chase men who dont want me. REALLY??? REALLY??? Then they suggested I expand my location. So I can do the whole email and long distance thing rather than. REALLY? I paid for this??? Well let's say one I got done with them they refunded my money and canceled my profile. DO NOT WASTE YOUR MONEY ON THIS JUNK SITE.

I joined Chemistry a few days ago and am very disappointed. My first gripe is they treat you like children, restricting your new matches to a total of 5 per day and, of course, there's no search capability. Second, my matches started being way off base, so I sent a query and discovered there are "sliders" beside some of your preferences, which go from not important to very important. I changed them as appropriate and it's too early to tell if it made any difference. Third, I have specified a distance of 25 miles or less from where I live, and am receiving "matches" which are as far as 150 miles away. I live in Toronto and have so far got matches from 4 different cities in New York state. I have complained about this to their customer service and will see what kind of response I get. The problem with these mismatches is that they're part of the 5 per day limit so, in reality, I'm getting about 1 to 2 real matches per day (so far). I have also sent messages to a couple of interesting women and have had no response from either. So far, I'm not impressed in the least. I did not know there was a free trial available and signed up for one month just to try it out. I recommend that anyone considering this site take the 14 day free trial first before making a commitment.

Hi I just wanted to say I loved chemistry.. It really works.. Out of the blue I signed up on a free chat weekend and so did another guy( yes I'm gay) and we were each others first matches and we started talking right away.. We fell deeply in love and I could not imagine my life without him... It did not take but 5 min for me to find the love of my life and we have been together for a long time now and I moved in with him and I could not be happier with my new life.. I don't know where I would be with out chemistry... I thank them a whole bunch... Good luck everyone it can't hurt to try... :)

Here is my two cents. I have been on Chemistry.com for couple of months, not great success, but I certainly got in contact with more than one girl. Plus, got some practice writing nonsense, which may have recreational value. So far so good. But then my latest
"contact" unexpectedly turned from a black female into a white guy!
And I mean literally - my messages to her are still in my mailbox,
but now I see next to them this dude, with a normal guy's profile,
name, pictures and all. Thank you very much. Sent them an e-mail,
and did get a response. Guess what - "the account was hijacked". Wow!

I tried to log-in and was given a notice about an error with my account and to contact them. I called them and I was told my account would be reactivated within 24-48 hours. I received an e-mail the next day stating they closed my account:

"We received your inquiry regarding the termination of your Chemistry.com membership. Due to our privacy practices, we cannot disclose the specifics leading to the termination of your account. However, we believe this action was in the best interests of our member community."

and would not give me any further information on the phone. They just lost my business. Match.com, their parent company may just have lost it too.