I had to rate them a 1 because there is no 0!!! I filled out a form online but changed my mind and did not complete the form. I did not submit and give OK the form at all. However, my phone number went through. Great Expectations began calling me anyway...I chose not to answer. After calling me for the 20th+ time...leaving messages that I did not return and then using different numbers and restricting the number, I finally answered the phone to put a stop to the calls. The woman on the other end would NOT take my "sorry, changed my mind" for an answer and proceeded to badger me with questions that I found very personal. I finally had to get angry and yell at her to just stop calling me. I found them to be very very pushy and I would never use a company like this! Shame on them!!!!!!!