I found the service here to work precisely as it was described to me and about 10 months after joining met my wife through GE. No, everything was not perfect with the service, but they did do what they said they would do. It is somewhat like a gym in that you get out of it what you put into it. One key here is that when I looked at a lady's picture, that was who I met. It wasn'ta picture of her 40 pounds or 15 years ago. They did not allow retouching of their photos and they took all the photos so there were no games. Remember, this service is geared toward busy professionals who are seriously looking for a relationship. It is not for those who want a pick-up.?