My experience with eharmony has been mostly positive. I joined in July of '07, and have had 1200 matches since then. And that is in spite of putting my account on hold for 9 months while I was dating someone I met on there. I am 44, in good shape and have not had too much trouble attracting women over the years. Having said that, I agree that there are too many inactive profiles on there, and their customer service could use some work. And even though they claim to consider physical appearance when matching people, I find that hard to believe. I have been matched with women who are everything from model quality drop dead gorgeous, to morbidly obese, and everything in between. But dating is a numbers game, and I just look at eharmony as another tool in my quest to find a mate. One more thing- I have been getting far fewer matches this time around (Fall '08) than '07, but I wonder if that might have something to do with the economy......