OK, first the Good: within 2 days of joining I received about 30 matches. All were within my specified age range,professional, reasonably good looking and seemed to be compatible with me based on the information in their profiles. The Bad: many of them closed me out about the same time I received the match email. The rest I never heard from or they closed me out after 1 or 2 communications. I am a very nice looking 55 year old woman, professional, affluent, multiple degrees, trim and fit. At first I thought it was just my bad luck, but after reading the reviews on this site, I realize that many people have had the same experience. I believe part of the reason behind the negative experiences is due to the deficiencies in Eharmony (i.e., sending "matches" that are inactive or not paying members)but most of it is due to the general brutality of the dating scene, especially for age 50+ women. As in the general population, single women far outnumber men in this age group, so the guys can pick and choose. If you don't look like Christie Brinkley or live around the corner from them, you'll probably be closed out immediately. C'est la vie. I've cancelled my membership, but if you have a high tolerance for rejection and a lot of time to spend sifting through matches that will probably not pan out, then Eharmony may be for you.

p.s. Contrary to what others have written about poor customer service, I was granted a relatively hassle free refund.