Lava used to be the "least dreadful" of the services. As of 1 September 2007, without warning, they changed their website and shut out customers like me who have certain computers and browsers. I sent increasingly intense requests; their only attempt at a helpful reply gave detailed instructions for a browser that I do not have. Four more complaints went unanswered. Finally, I received a cursory "We do not support your browser." And that was the end.

Fortunately, I had "only" 10 credits left, but what if I had just bought another 50 on August 31?

I still believe that they owe me a refund for my unusable credits, because THEY took their system away from ME.

What a shame.