You ever try canceling your membership....not easy to do and forget about trying to find a phone number for them. I finally had to wait until they billed me again automatically...of course. Had to get my statement for the phone number and THEN had to take the time to contact them....waiting on hold forever. What a bunch of crap. So....I thought I would just share their phone number for anyone else that is having the same darn problems I had! Here it is......866-458-8744 AND......try www.plentyoffish.com It's free!!!!! And it's a heck of a lot better!