I signed up for an event that was cancelled. They did not inform me about the event being cancelled and I wasted a trip out to the event. After that I tried to resolve rescheduling or a refund through the phone(I was only able to leave messages because noone could be reached) and email. I recieved no response and had to obtain my refund through my credit card company which informed me that they ruled in my favor(without the usual need for paperwork) because this company was flagged. While I got my refund, I'm still at a loss because I wasted an afternoon and time trying to contact them afterwards.