My rating would also be negative. I've been on the site for 4 months and have not been in communication with anyone. Forget dates-I'd just like to strikeout before it gets to that point, but have had no luck at all. Also, once you cancel your automatic renewal, they no longer care about your opinion. In the early stages before I cancelled (auto renew), when I questioned about lack of matches, it was always my fault I needed to do this or that. I took their advice sometimes, but no luck. My biggest complaint is that with any system anybody creates, it's not going to be perfect, so you have to adjust your system to better serve all your clients. Their loyalty is to their system-not their clients. If you ask about the 29 dimensions, you get the runaround. I simply want to know how many of the 29 have to match for them to be considered a match? I have spent $250.00 for a year-long membership and have not even received $0.01 worth of service. Since I cancelled, they no longer care about me even communicating with anyone. I was really upset to find that some of my matches were ones who could not even communicate with me, even if I wrote to them, because they weren't paying members.