eharmony is a BIG FAT rip off!!! The guy who started it ought to be ashamed to call himself a "christian". First of all, they are only obligated to provide you with one match per month, a "minor" detail they conveniently position in VERY SMALL print somewhere in the terms and conditions. Second of all, their so called "best value" of $20.95 per month(automatically deducted from your account)is one of the highest rates offered for any dating site. Thirdly, trying to contact someone in their customer service department is like trying to find a needle in a hay stack. You could probably find Bin laden quicker than you could one of their representatives. In my humble opinion, I would tell anyone trying to find "love on line", DON'T WASTE YOUR HARD EARNED MONEY ON eharmony. Go to the grocery store. It's cheaper.