I have to give eharmony 4 stars because I am married to the one and only person I every communicated with via the website. I don't know how it happened but when I filled out the questionaire they sent me 3 guys within the first 24 hours. It was the usual drill, you couldn't communicate without joining and they had some special where you could join for 3 months for 49.00 or something. Anyway, this one guy's picture just spoke to me and I joined just so I could communicate with him. He lived like 2 hours from me. Anyway, we went through the whole tedious process and emailed and talked on the phone for a couple of months. Finally we met for dinner, never went out with anyone else after that, and got married a year and couple of months after our 1st date. I can't address many of the issues people are complaining about because my experience with eharmony was limited but I notice that a lot of people say that they recieved messages saying that the person with whom they were corresponding suddenly decided to cease communicating for no apparent reason. This happens when the other person's subscription expires and they don't extend. My husband and I were communicating independant of eharmony when his 3 month subscription expired and eharmony sent me a message saying he had elected to stop communicating with me. Of course, at that point it didn't matter but I didn't think it was very nice of them.