I couldn't agree more with wonderland from nyc... Although I do believe his review might be a little harsh, I agree that many people are expecting eharmony to match them up with someone who is a "perfect person" that will solve all of their life problems, they will ride off into the sunset and live hapily ever after. The reality is though, that eharmony will try to match you with YOUR perfect person based on who YOU are. If you are truly looking for your match, ask yourself if a 5'10" blonde bombshell is really what you are looking for. I had similar statistics as wonderland... but I do think more men post photos than women-- only a few of my matches didn't have photos. (maybe more women are worried about being judged solely by their physical appearance)

As for me, I did find my perfect person on eharmony. I think it worked so well for us because we both have a strong sense of self and knew what we were REALLY looking for in a partner. If you hate sports would you want to spend your life with someone who looked like a model but lived at the gym? Or if you love being outdoors, hiking, camping, etc. would you really want to be matched up with a woman that couldn't survive without a hairdryer and stiletto heels?

If you're looking to shop around by photos and find someone that looks good on the surface and might be fun to date but don't really care about a long term match you're probably better off mentally and financially going to myspace or true.com. But if you're really looking for true compatibility eharmony gives you just that. And actually there are quite a few attractive people on eharmony too (my perfect match is very attractive!), and the best part is that they are attractive AND compatible on many deeper issues. (values, family, religion, motivation, career, etc.)

Eharmony isn't going to be your savior and match you with someone "out of your league" that you couldn't get on your own. Same dating standards apply as do in "real life" before the internet. The only thing is that eharmony weeds out all of those that you could and would probably date but would realize in time that you have some compatibility issues.

As for the technical difficulties, I had none. Never had a problem canceling my membership, always got my communications, etc. I hate to point out a reality but the closed match because they "never received an e-mail" has a strange parallel with girls (or guys) that give out the wrong phone number at the bar... then someone tries to call and finds "this number has been disconnected." Complaining to eharmony about not getting an e-mail would be like calling AT&T and complaining "THE NUMBER SHE GAVE ME WON'T WORK!"