A Review of True.comWrite your own review of True.com! Reviewed By: Charles Ochoa Location: Rialto, CA Sex: Male Rating: ***** Date: December 24, 2006 Please let me know if you have got anything started on a lawsuit because this is a complete scam. After cancelling my 3 day membership a pop up window came in stating that I could continue my services for free if I click on agree. A couple of weeks later I noticed that I was charged. Thinking it was a mistake I called them and asked for a refund. They stated that I agreed to "suspend" my billing. I then told them that I "cancelled" and was offered to continue services for free. I then raised the question "In the act of CANCELLING my membership why would I agree to merely SUSPEND my billing for 7 days instead". They then said it is in the "terms and conditions". You cannot state that something is FREE and then hide behind your "terms and conditions" when you want to rip people off. They then said 1/2 would be refunded like they are doing me a favor. Well guess what that is not enough I told them. I never agreed to pay fees. They further try to shut me up by refunding a whopping 39.99 instead. Thus leaving me with 9.99 plus an additional .99 for a service set up. It might sound like I am making a big deal out of nothing but who knows how many people have been taken for a ride. They are making a killing scamming people. A website, unlike a regular busines, does not cost that much to run once it is up. There is no inventory, just small storage/domain fees, and pay your customer service reps to talk people into believing they are not getting ripped off. TOTAL SCAM AND THEY NEED TO GO DOWN. I AM WILLING TO TAKE THE LEAD IF YOU DONT. --Charles Ochoa ochoa.charles@gmail.com I argued my way to 11.99, but I have spent the last couple of hours on the phone or trying to get my money back. I will continue to waste more time on this mess and deserve to be compensated. Please let me know if I can be part of a civil suit. This is no right. |