These people suck, and so does this site. I experienced the same thing everyone else that has posted here has. They rip you off, tell you you reactivated your account when you reall didn't, and keep charging you even after they say your account has been deleted. I have filed with the FTC and the BBB in Texas, as well as put a dispute out on my card. I am waiting to hear back. Does anyone hear plan to start a lawsuit, and what's involved?