1 star awarded: The eHarmony system of rationing matches. It's MUCH better than the Yahoo/Match.com meat-markets that I experienced. Your profile WILL be read. (I recommend that if eH cannot give you an adequate number of matches per month that you quit eH.)

1 star awarded: The eHarmony system of communication steps. This allows meaningful and difficult questions to be asked before too much time is invested with a match. Since I was using eH to find a long-term partner, I didn't mind that it was a slow process.

1 star not awarded: Dishonesty. eHarmony sends matches for "members" who can't respond (either former paying members or trial members). I received about 1,000 matches in the 1 year that I was a member and observed some suspicious patterns.

1 star not awarded: 29 dimensions of compatibility - total B.S. As mentioned above, I received about 1,000 matches in 1 year. The "compatibility" between me and my matches was "all over the map"; probably close to random. Only the sheer volume helped.

1 star not awarded: Total lack of customer service. It's basically an automated system; a "cash cow" for its owners. However, there are flaws in their business model that cannot be cured with customer-service-bots. When I was issued a new credit card, I *could not* change it on eH's account web page. A phone call to customer service solved the problem ...temporarily. The following month I was removed for non-payment. Only after I wrote a snail-mail letter to eH headquarters did I get resolution to my problem - complementary 2 months membership ;-) I do not know if their web page was ever fixed, since I never paid for any months after that.

No stars considered: The honesty, integrity, maturity, beauty, income level, dental hygene or criminal record of your eH matches should have no bearing whatsoever in the rating of this site - or any other site that does not guarantee to perform background checks. That's life as you'll find it in any venue.

2 bonus stars awarded: eHarmony connected me with a woman that I've fallen in love with.