Yahoo Personals is by far the worst personals site I've used. I would strongly advise people to find an alternative, if for no other reason than because if you ever have a problem, there is NO CUSTOMER SERVICE. I have encountered bad customer service before, but never ZERO CUSTOMER SERVICE like I experienced at Yahoo. After a few weeks without a response, I had to look up other Yahoo company email addresses on Google and see if they could help. They managed to get customer service to respond to me with one brief email and that's it. All that time I was paying $20 per month and had been for some time. Yahoo does NOT understand how to treat customers. Aside from that, the pool of people on Yahoo seems a little less interesting and a little more timid about responding than the pool at some other services. It seems like a lot of the people there are just window shoppers or after a little extra fawning. As compared to some other sites, people at Yahoo will more often respond with pre-made text snippets like "Thanks! I liked your message." It makes the whole experience a lot less fulfilling. The user interface is also behind the curve, and the profile review staff at Yahoo Personals will reject profiles seemingly at random, whether or not they violate the printed Yahoo guidelines. And they will never explain further, since there is no customer service.

Overall, I see no reason to even consider using this service. There are far better choices out there. (Basically, all of the others I've tried are better.)

After this experience with Yahoo Personals, I am even reconsidering using other Yahoo services. I don't need perfect customer service, but I at least need a company to acknowledge that I exist.