OK

I've read the horror stories, but their customer service has apparently improved drastically. I called to request my refund from the 7 day trial (the service just wasn't for me,no real complaint), and they proccessed me quickly, and with as friendly a service as I have recieved in quite some time. I guess they are listening to the comments.

As for the validity of the matches, I got maybe twenty in the first few days. There were 7- 10 that I closed or closed me, there were three pretty good ones that I had some communication with (but eventually rejected me :)), and the others I didn't hear from (but a week isn't much time.)

To me, dating sites in general seem pretty hit or miss. I'm going to focus more time being involved in activities I'm interested in. Seems a better way to meet compatible people.